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MASTER AGREEMENT <br />(c} If Customer or AT&T terminates a Service or Service Component after Cutover other than as set forth in Section 8.4(a), <br />Customer will pay applicable termination charges as follows: (i) 50% (unless a different percentage is specified in the Pricing <br />Schedule) of the monthly recurring charges for the terminated Service or Service Component multiplied by the months <br />remaining in an applicable Minimum Payment Period; (ii) if termination occurs before the end of an applicable Minimum <br />Retention Period, any associated credits or waived or unpaid non-recurring charges; and (iii) any charges incurred by AT&T <br />from a third party (i.e., not an AT&T Affiliate) due to the termination. The charges set forth in Sections 8.4(c)(i) and (ii) will not <br />apply if a terminated Service Component is replaced with an upgraded Service Component at the same Site, but only if the <br />Minimum Payment Period or Minimum Retention Period, as applicable, (the °Minimum Period") and associated charge for the <br />replacement Service Component are equal to or greater than the corresponding Minimum Period and associated charge for the <br />terminated Service Component, respectively, and if the upgrade is not restricted in the applicable Service Publication. <br />(d) In addition, if Customer terminates a Pricing Schedule that has a MARC, Customer will pay an amount equal to 50% of the <br />unsatisfied MARC for the balance of the Pricing Schedule Term. <br />9. IMPORTIEXPORT CONTROL <br />Neither party will use, distribute, transfer or transmit any equipment, services, software or technical information provided under this <br />Agreement (even if incorporated into other products) except in compliance with all applicable import and export laws, conventions and <br />regulations. <br />10. MISCELLANEOUS PROVISIONS <br />10.1 Publicity. Neither party may issue any public statements or announcements relating to the terms of this Agreement or to the <br />provision of Services without the prior written consent of the other party. <br />10.2 Trademarks. Each party agrees not to display or use, in advertising or otherwise, any of the other party's trade names, logos, <br />trademarks, service marks or other indicia of origin without the other party's prior written consent, which consent may be revoked at any <br />time by notice. <br />10.3 Force Majeure. Except for payment of amounts due, neither party will be liable for any delay, failure in performance, loss or <br />damage due to fire, explosion, cable cuts, power blackout, earthquake, flood, strike, embargo, Tabor disputes, acts of civil or military <br />authority, war, terrorism, acts of God, acts of a public enemy, acts or omissions of carriers or suppliers, acts of regulatory or governmental <br />agencies or other causes beyond such party's reasonable control. <br />10.4 Amendments and Waivers. Any supplement to or modification or waiver of any provision of this Agreement must be in writing <br />and signed by authorized representatives of both parties. A waiver by either party of any breach of this Agreement will not operate as a <br />waiver of any other breach of this Agreement. <br />10.5 Assignment and Subcontracting <br />(a) Customer may, without AT&T's consent but upon notice to AT&T, assign in whole or relevant part its rights and obligations <br />under this Agreement to a Customer Affiliate. AT&T may, without Customers consent, assign in whole or relevant part its rights <br />and obligations under this Agreement to an AT&T Affiliate. In no other case may this Agreement be assigned by either party <br />without the prior written consent of the other party (which consent will not be unreasonably withheld or delayed). In the case of <br />any assignment, the assigning party shall remain financially responsible for the performance of the assigned obligations. <br />(b) AT&T may subcontract to an Affiliate or a third party work to be performed under this Agreement but will remain financially <br />responsible for the performance of such obligations. <br />(c) In countries where AT&T does not have an Affiliate to provide a Service, AT&T may assign its rights and obligations related to <br />such Service to a local service provider, but AT&T will remain responsible to Customer for such obligations. In certain countries, <br />Customer maybe required to contract directly with the local service provider. <br />10.6 Severability. If any portion of this Agreement is found to be invalid or unenforceable or if, notwithstanding Section 10.10 <br />(Governing Law}, applicable law mandates a different interpretation or result, the remaining provisions will remain in effect and the parties <br />will nego0ate in good faith to substitute for such invalid, illegal or unenforceable provision a mutually acceptable provision consistent with <br />the original intention of the parties. <br />10.7 Injunctive Relief. Nothing in this Agreement is intended to or should be construed to prohibit a party from seeking preliminary or <br />permanent injunctive relief in appropriate circumstances from a court of competent jurisdiction. <br />10.8 Legal Action. Any legal action arising in connection with this Agreement must be filed within two (2) years after the cause of <br />action accrues, or it will be deemed time-barred and waived. The parties waive any statute of limitations to the contrary. <br />10.9 Notices. Any required notices under this Agreement shall be in writing and shall be deemed validly delivered if made by hand (in <br />which case delivery will be deemed to have been effected immediately), or by overnight mail (in which case delivery will be deemed to <br />have been effected one (1) business day after the date of mailing), or by first class pre-paid post (in which case delivery will be deemed to <br />ua_ver_ii.doc UA VER II 04/14/11 <br />AT&T and Customer Confidential Information <br />Page 7 of 8 <br />eCRM ID <br />