8597-12 Agreement for MARCS Program - voice & data radio subscription

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Cuyahoga County MARCSIP ONLY Subscriber Agreement While MARCS does not anticipate any significant modifications to the basic model, new assumptions will drive changes in the subscriber rate for the Cuyahoga County MARCSIP Simulcast System. MARCS will notify subscribers of the Cuyahoga County MARCSIP Simulcast System 90 days PRIOR to any fluctuation in the above stated rate. If the Fee is not paid by the Subscriber when due, MARCS holds the right to charge a late fee of 1.5% month. The Fee paid by Subscriber shall be due without set-off notice or demand from MARCS. Once invoiced, any Fee or other payment made by the Subscriber shall contain a notation of the ipv~re~ hum and shall be made payable to the Treasurer, State of Ohio MARCS SC2 Fund. Payment should be iriailed to: Treasurer, State of Ohio (Fund SC2) Office of Information Technology c/o Finance Office 30 East Broad Street 40th Floor ' Columbus, Ohio 43215-3414 5 Once the statewide upgrade to MARCSIP is completed, the Subscriber w~~l be given 180 days prior written notice of such cutover. MARCS will begin invoicing the customeY+a`t the standard statewide rate (currently $201month, per portablelmobile radio and $40/month per high tier co1~1aTe1'station) on the cutover date unless the Subscriber notifies MARCS in writing prior to the statetvw'fde MARCSIP cutover date. ^` ~:;.~ SECTION 4: MARCS'RESPONSIBILITIES ~ •; 4.1 Provide continuous (i.e. 24 hour, 7 days a tower and central equipment infrastructu 4.2 Provide continuous access to live heln;via days per year) system availability from the work operations center 866-OH-MARCS to assist Subscriber if they are experiencing fiuyt~ohiical or operational difficulties. 4.3 MARCS will work with Subse 'tier to d;~velop talk group plans, including but not limited to Subscriber specific talk groups based on th~eSu~scriber's mission and agents deployed and need for interoperability within their geographic lgciition. '' ~` 5.1 Maintenance a~fd relrtir''of actual radios used for the subscription service is the sole responsibility of the Subscnber 4t: ~,< 5.2 Use of rat~rd~s l~tgrted to public safety or responders. 5.3 All FCC13tl~,'and regulations shall be adhered to by Subscriber at all times, including breaks during lon~;te smissions. 5.4 1~t~~ARt S sole discretion, improper use of radio may result in the suspension or termination of this ` ~ree~I'ent with no refund of any fees paid. 5,5~'S ~t~scriber shall not sublet their service to an individual a enc or or anization without nor written .~: _~ ~, Y g Y g p . ` cvhsent of the MARCS Program Office. 2~~6; ~ No use ofprofanity is permitted by Subscriber or its designated assigns. 5.7 Subscriber shall submit to MARCS their contact information and a list of the serial numbers for all radios utilizing the subscription services on the form set forth in the "General Information Form", attached hereto and incorporated herein. 5.8 Subscriber shall notify MARCS if there is any change in their radio inventory, including but not limited to lostlstolen devices or additional devices activated utilizing the subscription service, . Cuyahoga County MARCSIP ONLY Subscriber Agreement Page 2 of 5