Laserfiche WebLink
technological advancements are frequently brought to IT's attention for implementation. Mr. <br />Coletta emphasized the significance of the IT Department’s weekly Monday meetings to address <br />departmental issues, underscoring the continuous opportunity for improvement in terms of <br />communication and collaboration to leverage IT capabilities for the City's benefit. <br />Councilmember Bullock asked about the frequency of PC replacements throughout the City’s <br />departments. In response, Mr. Coletta explained that the IT Department follows a systematic <br />approach, replacing the City's PCs on a 5-year cycle. He clarified that when new PCs are <br />procured, they are accompanied with 5-year warranties, ensuring a planned and regular refresh of <br />the City's computer infrastructure. <br />Councilmember Bullock raised concerns about the Wi-Fi and mobile service during the well- <br />attended Light Up Lakewood event. He emphasized the increasing importance of reliable mobile <br />services for such events and questioned the practicality of renting additional mobile services to <br />accommodate large city gatherings. Mr. Coletta acknowledged the issue and committed to <br />undertake additional research to assess the feasibility of procuring boosted mobile service <br />capacity for events like Light Up Lakewood. <br /> <br />Councilmember Kepple asked a clarifying question regarding the IT Department’s preservation <br />of historical documents plan. Mr. Coletta responded by stating that he is referring to the <br />digitization of the large scale “street files” plan. Councilmember Kepple noted that she was <br />interested in this project due to similar historic public records in the Council Office that need to <br />be digitized. <br /> <br />Councilmember Kepple asked a question regarding the IT Department’s plan to provide a new <br />HR capital management system. Mr. Coletta stated that the IT Department is looking for a single <br />system that integrates payroll, timekeeping, and benefits administration that is simple to utilize. <br />Councilmember Kepple raised a question about cybersecurity, specifically regarding IT's <br />strategy to shift from cloud services to hosting locally, and the staffing required to complete this <br />task. Mr. Coletta explained that the IT Department's project managers possess a diverse skill set <br />capable of handling various tasks beyond project management. He stated that IT employees need <br />to be proficient in a range of skills. He mentioned that the decision to move away from cloud <br />services stemmed from inadequate performance. He expressed that while bringing servers back <br />locally may impose an additional workload on the current staff, it is manageable and, in the long <br />run, will be more efficient for the City. <br />Councilmember Baker asked a question about information security, expressing concern <br />regarding the City's abundance of confidential information. He specifically asked about staff <br />training initiatives and simulated phishing attempts aimed at fortifying the system against <br />potential vulnerabilities. Mr. Coletta clarified that the training program is in its early stages, <br />which involves mandatory video sessions addressing phishing and other cyber threats, with <br />progress tracked. He mentioned that simulated phishing attempts are something the IT <br />Department plans to implement more extensively in the future. <br />*** <br />2 <br /> <br /> <br />