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DESCRIPTIONS OF MAINTENANCE COVERAGE PLANS
<br />BuslnMSboyASSUreneo
<br />1. TTe Company wlll provide, on.tha termv entl contlitions set brth9n lhis ABreement malnlenance sarvices, inclutlin9 parts end labor, lor Customer's PmEUC1s. As usetl indhis Agreement Iha teim'Protlutls'
<br />means Ihe equipmenl antl olhar ilems or materiels relermtl lo in Iha atlathad Supplement (which is incorporaled in Ihis ABreement by reference); as weil az eny distribution lacilltles (nclutling but not Iimited
<br />ro wire, terminals, protectors'or connectors) providedby the Campany im mnneclion with Pratlucls Iistetl in the SupplemenL
<br />t. Tne Campany's maintenance servires shalllnGUtle prevaniive mantenenca, as r¢quired by manulacNrer's specifiwllans in respect o/ such Protlucts, if any, or othervlisa, by the Company, and remetlial
<br />mainlanunce reqWred by Protlucisahenlhey ere used untler normal.operating contlitlans. Haplacainent patls antl Products may be new or equivalenl to new in petlormanca. Such patls entl Protluqs will
<br />be fumishetl on en azchange basis antllhe retumed parts and Produetv will became IAe property of iha Campany..
<br />3. Custamar maY report Protlucl tmuble saven p1daYS p¢r we¢k and Iwenty-lour (24) liours pet Eay. Tha Company shell tllspa[ch sarvice per5onnel to iha Protlucl s(te, or ii tleemetl leazible by ihe Company,
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<br />f. ThepenodicchargesspeeiiledlniheSUpplementincluEealllheforegoingmzintenanceservicas,partsanAlabor,perfarmedduringtOeCOmpany'snormalbusinesshaurs,whichare_AM.56_P.M.
<br />lacal Uma, Montlay Ihmvgh Ftltlay, extlutling.holidays observed by we Compiny. S. Mainienence services peAmmeG auL4tla1he.Com y's normal Eusiness hours at tha requesLOl Customer entl tor whatevar reason will ba chargeE an a per accurtence Casis at Ihe Company's Ihen
<br />preyallin8 houtly 2le ar al e preCetertninatl ate. I?aanny, az sel tortti in Ihe'SUpplement tor such altei-fiaurs work with e minimum N+o (2) hout chargeentl Irevel.
<br />6. 11, at Cusfomer's request, Ihe Company provitles Protlucq matarials or servires for.inov¢s, mo011icatlons, changes, instailation or alher causes not wiNln tAis Agreement. Cuslomer will pay Ihe Company lor
<br />such Protluct, materials entl servica at Ne ComOany'Slhen preva'ling pdoes antl rales.
<br />On Call Assuranea ' ' .. . . - - .. . , '
<br />l. TheCompanywillpmvitle..omNelermsendmntlltianssetforthinthisAgreement,maintenanceservicesiorCustamar'sPmduqs.AsusedinthisAgreementthelarm'Protlucls meanslheequipmentand
<br />other Items or mafetlels.relerratl to in lheallached Suppl¢ment (wfiich Is incorporated into tNS Agreement), as well a5any disiribution fecllitles (inclutlingbut not limitetllo wira, lerminals, proteclors or
<br />connectors) prayiEed by the Company Immnnections vritfi Protluds listetl In Ihe Supplement.
<br />2. CusWmer may repon Produn irouble seven,p) days per week antl iweny-fouc(24) hours per day. The Company shall Eispatch service persannel to Ihe Produn siie or, i1 deemed teaziCle by ihe Company,
<br />commence repair or replacement Iram a iemote lacation within lour (4) business hours a/ the recei Yby Ihe Company of Ihe report ol Protluct Imubte for major lailures which maferially aHeet Ilie operation
<br />oi ihe enNre system ol equipment dewribetl in lhe.Supplemen6 aotl vnlhin iwenry-/our (24) hours Peight(8) business Aaurs) ol lhe receipfby Ifie Compeny ol Ihe repatl oi ProOuct trou0le facofhsr repairs,
<br />excluding weekenas antl holidays observed by Ihe Company.,
<br />3. Ail mainlenance services pertamed tludnB Ne Campany's normal businew hours, whiMare 8:00 A.M. l0 5:00 P.M. laal time, Monday thmugh Friday, ezclutling holitlays observed by tha ComOanY, will Ee
<br />chargeE et the CompanY s Nan prevailing houtly rate lar such wark anE travel.
<br />4. Matntenance services peAOrmed autside Ihe'COmpany'e normal business hours Yor wAatever reazon will Ce chargetl et the Company's tAen prevailing houAy rate lar such afler-haurs wark with a mintmum
<br />two'(2) hour charge.
<br />5. II company provides servicas,'Praduds; mazerials w parts tatmoves, modifeations, changes, malntenance or maintenance not wilhin this Agreement, Customer wiil pay Ihe Company for su<h items at the
<br />. CamPnYs lhen preralin9 Palms and Drice.fousuch ilems. ' . . _ . , .
<br />OatllcatedAssurance ' "' ` . .
<br />1. 7Ta Company will provida on ihe te,mrs end eontlitlons set lorthin this Agraement, malntenance sarvicas for Cusmmefs Produqs end insiallelion services lar Customer. As usetl in this AgreemenHhe torm
<br />'Pmducts' means Ibe equ}pmant anE Otier items ar materials refenetl Io In ihe attaMed Supplemenl (which Is incorporaled into Ihis Agreemant), as well as any dislribution lacilitles (incluEing but nol limitetl
<br />m wire, tertninaLV, prolectors or connectors)'provitlaE by th"e Company in.connectian with Pmducls listetl in Ihe Supplemenl.
<br />2. Tha CompanY's,maintenance servicB.56ail.include,pm'vitling lor t6e 5eleclCtl time'periods ;lAe number,ol assignid technicians spedfed in ihe Supplement. 71ie technidans shall pertortn remetlial
<br />be IumisheA on en eacliange Easts enE Ilie retumed paits'end'Piotluels'r.ill bceorne the prope'ty olNe Company:' :••- -- - - " . " -•.
<br />3. TheCampanywi'n proviCe;'onVretermsenilcnnCllloris?seiiarth'InUkAgreemerit,inslellationservices;'IncluGnBPMSanElabur.ThaCOiTaMsins1e11ationurvtrnsshallfntludepmWding,lortliaseh
<br />lima periotl NanumberCl eSStBneE teclimaa^s specifietl m Ne Supplem6nt lo Pertortn such movas, matlilications, clianges and inslallation ot Products prmnEetl Ey Iha Company as Cusromer requi
<br />4. Custamer m .. ... . _.... " ` ' _' ' .. .. . . . _ . . .. . . .. .
<br />?iiaaaneroadc^r,(:aEcie?6end'enoef?veex?and;?n!i' ..._: _
<br />l/our (24)?Mdr?3'perdeYnrne:?°1?P?Y"s ?gsponse wher7?eghnlcl6n is onV uty,s?all iomme?e IinmeElatelq.upomreceipt 0
<br />` Produnlroublelapaharre ? 6iti.4Jdingweekeri'tlsenQ?olitlayso?rved yt?aCpmp3?(?1CUStomerianestablrs?ItsownpdorlQesorl¢QpertameMebyNeteenmcixn(s)ol?and maln ienance
<br />I WOI?(. lal A ? ?. L?` 1 Yu !.^ lIJ . . C V . . '1 ) L '. 1 }1 J ' 1 : 7 f ... . . ' l .c - '4+.
<br />I lT?' I,. i MI fr y!f` WC i='l iNl ?] r! c. . ? u{T y..:-! [ '5?
<br />otl charges,sp@ciReO IRNe SLpp?emenl?rcYuCe alf??e 1a(egoln`g(nalntenente dnd nstalla?on services perlofined ?q{he nLmter'ai tecMicians Ilsted m Ne SupD?ment when saieh ee?vices ere
<br />5. The parl ic
<br />dn selMee?lima ?aaS ?speci?ed
<br />peAanOed Eu 9
<br />6 Mzint ce"w fnstallavwt seiWcas pedogned??wlsid`ahaws de0qed InO?eem9paregrap h(5J eOwQet Me requesY ol Custamer far wAalever reasan,'vnT ba clia?getl an e per ooamence bazis ffithe
<br />CoindaF?s Nen O9 ?e{ eP?,Q???iqedtat?;I?anY ?€?'?AN?iha?SGPP1eme2t??}Tteuch?Qar fiaius vnth e mi?um Iwo (? hour:ehvge wE Vevel.' 4 ?,??' ? .:
<br />Iip7nNaCompanY@cpu°ipn mae"person?0lrerg?¢?y??edlo4eD????lymaimenenea,Gr?nctellafYonP?(t?t?anthenumberProYla`e?tofinthaSupplemenl,tlreessigned?te7TnkiaMs)wA?supplemented
<br />AdNOnalparsunnel?SUPP1.eme2Wyersqrvne willtiaphargetlatlhe.COmpeny'slhen.preraitin&?+hYrale,orataD?eter?nineErate,.ii?ny essatfoMmlheSupplementlorsuehservkc^..y ?.
<br />byed
<br />eflel paits orProdiips InTnsizlla9olr seimees s?all be ptovided GY.?e Company al IAe Nen Prevaling prlcas lor sucli items . -_ , . .^
<br />?S Y^1 ?(K[w,."T1'C4R IJ TP'V.' Yl If -. t- . .
<br />0, tl tiasurance?Piu?,.,
<br />G ? is Iha same es tS¢dicatod Assuan? dLiit mainlenance rePlacemani peitd are alm inclutled In Ne stan0ard tee.? ?."-\ . . , ? . . . . . . ' ?' :. ? ` . , . ,
<br />'ExtentletlNoursA'saurence: „., ... y_,. . ' ' ' ''.
<br />1. TTe Comparry will pm'vitle on the tenns andmnElions sel faMh in Ihe AgraemenKmaintenance urvices, Induding parls and labor, lar Cuslomers ProEucls. As useA in Uus Aq?eemenl lha tam'Protlucts?
<br />means Ihe equipmeql entl pNer items w melerials.reterred.[a In Ne atlached Supplemenl (whkh Is IncorydmteC:into this Agreemanq, aswell es any EISIri6ulanlaaliHrs (indudin8but noUimiteC lo wire,
<br />[erminals,proteclarswconnectms)'provided:0y.the'Companyinconnectlonwith'Protlucls.lisledN7haSUpDlemenL ? • • -
<br />7. TlieCampany'sme?ntenaMe6ervipess?alliirclutlapreventlvamaintananca.aztlelerminedbymenutacturer'sspeciliceQonsinrespedalsuehProEuns,ileny,orothe?wise,bqNaCOmpany,andrometlial
<br />maintenance reQUired hy Products.wpenl?ey s.?e.usetl under no?mai opereting mntli0ons. Repiacement paris end ProEUCis may be fumishetl on an exchange Oasis and Ne reNmeE pans antl Hotluces wll
<br />becoma Ne pmpe?ty a1 Ne Company.Ff ? :,,-?
<br />? 3. Cuslomet may {eport ProSuq ?iouble seven deys per week end twenty-lour (24) haurs per day. The Campany shall tlispatch sarvice personnel to the Protluct sile or, i( tleemed leazible by t?e Compeny,
<br />commence re palr ot replacemenl Imm e,?emote lacation wiNin /our (4) hours o1 the re2e1p? by Ihe Company of tl?e repotl oi Ihe Product irouble for melor fallures which materially eHxt tha operatlan ol ihe
<br />entire syslem of Protluc[ EesuibeA (n Ne Supplament, antl wlNin lwenry-laur (24) hours `eig?t (8) business hours) o110e receipt by the Campany a1 tha report ol Produa voubla for other rapalrs, axdutling
<br />weekenESanA?olidayotiservetl0ytha?Campany. - ?---
<br />4. The petlotlie charges speclOeA'inihe SupplemenDlnUUtle all the foregoingmaintenence services; parts en0labar, pedormeE et eny lime in connection with major lailures.
<br />5. Maintenence senices petlarmed in conneclian with minor failures oulsitle the ComOany's normal business hours, whlch are _A.M. lo _ P.M. local time, Montlay through Friday, exclutlin8 holidays
<br />observetl bythe Company, lol whateuer reason will be'chargeA aLtha Company's Ihan pravalling hourty rate tor such atter-haurs work with'e minimum two (2) hour charge and vavel.
<br />6. 11, el Cusromels requesp Itie Company pmviCes Praducts; materials or services lar moves, maOilicalions, c0anges, Instellations ar olher puses nol wilAin this Agreement, Customer vdll pay ihe Company
<br />torsucO.PmCUds, malerWls end service.et Ihe Campangtheqprevalin9 ptlces antl m1as.
<br />Custam Assurence . 7. The Company wlll provide, on Ihe temis antl mndilions ul lorth in lhis Agreement, maintanance servioes for Customer's Produds. As used In IMS Agreement, the ierm'Protluas' means the equipment entl
<br />other items or metenats re/erted to.in the, attacheE Supqement (which is incorporated into Ihis Agreemenq, az well az any Eistributian facilities,(indudin8 but nW limited lo w"ue, leminals, pmteclors w
<br />cunneclors) prwideA Gy Iha ComPa^Y I^ w^^ecUon With Pratlucts fisted in.the Supplement.
<br />2. The Company's maintenence servicashell imlutle prevantive maintenance, as requlretl bymanulacWrer's speci?cations in rasped o1 such Protlucts. Ii eny, ar otherwise, Oy Ihe Comparry, anC remetliai
<br />maintenance required hyProducts whan Ihey are useA untler normal aperetinq conEitions. Replacement parts entl Pmtluels may be new or equivalent ro'new,in perlarmance. Such parts wtl Pmtlucls wlll
<br />be lumished on an exchanga bazis entl Ihe reNmetl pans and Products vnll become the pmperry oi the Company.
<br />3. Customer may repart Protlucl irouble seven (7) Eays per week antl lwenty-four (24) tiours per tlay. Encept as olhe(wise proNded in Ihe Supplemen4Ihe CampanY shall Eispamh servica persannal to Ihe
<br />Product site or, il CeemeE Ieazi0leby Ihe Company, mmmenca repair or replacemenl Imm a remote location within lour (4) business hours (unless olherwise specdied in the Supplemenq of ffie reeelpt by
<br />iheCOmpany.oltharapartoiProducltmublefor.malorlailureswhicl, matetlallyaifacltheoperationot[heentlre systemfilProtlucitlescribedinlheSUpplement,antlwithinlwenH-lour(24)hours(BEUSiness
<br />hours) of Ihe receipt bytha Company.ol the.repotl ol ProduM Imuble lor other repairs, excluding weekenCS end holi0ays observad by the Company. -
<br />0. Tha periatlic charges specilleE in tha Supplement in<lutle all Ihe loregotng maintenance services, patsan0laborj il any, in accortlance wilh tha terms entl rontlitions ol the Supplemem pertortnetl tluring Ne
<br />Company's nortnal Ousiness haurs, which era _ A.M. m_ P.M. Iacellima, MonOayUmugh Fritlay, eacluEing holitlays observeA by Ihe Company, ar at other limes az pmviEeG in Ihe SupDlement. 5. Maintenance servicas peAormed at4imes olher than Ihose coveretl by the penotlic cherges as provitletl Ior in Ihe preretlingparagraph (4) at tha request al Custamer and tor whatever reason will be chargeE
<br />. et the Campany's then prevalling tiourly rale for 6uoh etlei-hours woik.wlN a minimum a/ hvo (2) hour tharge and trevel. 6. II, a1 Cusromers request, Ihe Company pravitles ProOuqs; matetlels or services tor moves, inoElliraGons, changes, instella[ions or other causes not vnlNn this Agreement, Custamer will pay Ihe Cumpany
<br />tor such Producq materiaLS anE 5¢rviee at Ue Compam/5 ihen prevailing prices and rates.. .. .
<br />.?STANDARD TERMS AND CONDITIONS FOR MAINTENANCE '
<br />The Company entl Cuslomer agree Nat Ihe /allowing.terms anE wntlitions shall epply to Ihe mtinlenance serviceslo,Ge provitled by Company in respecl al eny wstomer premkes eduipmanl ('Producl') or
<br />sarvices purchasetl by Custom¢r Irom CBmpany. These standard terms antl c6ntlliians, logether with Ihe Mtinlenance Coverage Options and all sehedules, exhibiis or supplements larm ona agreement between
<br />Company entl Customer; antl are colieclively relemd to as Ihe'AgreemenP. This Agreement constitWes lhe entire agreemant Oetween the panies, end no orel ar wrinen representalions or stalamems matle by or
<br />on behali oi e pazty antl not wntalnetl hereimshell be relietl upan at Eintling.
<br />1. Caverage. (a) Tlie tertns and condtions set larih herein apply to the maintenance sarvice plan chosen antl az shown on Ihe Imnl ot tha Agreement.
<br />°1 Certtin Mainlenanw plans pmvitleO Ey the Company Include par14-entl labor'InwNeE In tha repair, maintenanca or replacement ol Ihe Protluct when used untler normal opereting cnnEitlans
<br />iplecemenl par4s 1or Ihe Protluct may:eilher be new, remanulanured, or relurbisheC al Ne tliscre6on ot Compeny. The replacement parts will ba pmvided on an exchange basis. Removetl perts will
<br />came tlie Property of CainpanY. , . . .
<br />2. .?rm nntl Tertninetlon. Maintenance Sarvice may be purcheseE for a pedod of nol lew ihan one (1) year, beginning immediatety upon execution af Ihe Agreemenl Gy ihe Company. Tltls Agreement shall
<br />nw a?nnma?i?alN mnwwM /nr sum ssNe ona fll vear tefms unless eiiher oazlv aives the other wriLLen no0ca af IrnninaUOd et leazt thirty (30) days pdor lo lhe exp"uation aLlha initial, or curtent renewal tertn.
<br />3 es ot Ne teominaflon 0&e'MO e T111816ta1e1
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<br />inbwill be rendereE. • • . .. . . . . '
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<br />. Ihe chatgW xill
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