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F'_ DESCRIPTIONS OF MAINTENANCE COVERAGE PLANS
<br />Business Dny A¢surance 1. The Company will pmvitle, an the lerms and canCitions set /ohh in ihis Agreemem maintenance services, inclutling parts antl labar, for Customer's Protluds. As useE in this Agreemant the lerm'ProEUCis'
<br />means the equipment anE aNer itams or maienals reterted lo In the aVachetl Supplement (which is ineoryoraletl in this Agreemant Oy reierence), aa well as eny Lislnbutlon latilities Qnelutling bui not limiletl
<br />to wira, lerminals, proteaors or cannecrors) prwitleE by the Company in connection with Produns IistaE in the SupplemenL
<br />2. The Campany's maintenance services shall include prevenMe maintenance, es reQUired by manufacturar'a specilications inrespad of such ProOUCts, il any, or otherwise, by [he Company, antl remetlial
<br />maintenence required by Praducts when they are used untler normal aperatinp contlitians. Replacemenl parts an0 Protlucts maybe new or equivalent to new in peAOrmance: Such parts antl Protluns will
<br />" Iumishetl on en exchenge basis and the retuinatl parls antl Pmducts wlli became the propetly ol the Coinpany. 7 istomer may reporl Protluct irauble seven (]) deys per week anE twenry-lour (24) hauw per day. The Company shall dispamh service pereonnel to lheProduq site, or il tleemetl IeaziEle by the Company,
<br />vnmence repair ar replaremenl trom a remote location wiNin four (4) busin¢ss Iwurs a( the receipi by the Campany ol the re0oh al Protluct Irouble lor major lailures which matenally allecl the operaiian
<br />... the enlire PraEUCI tlescribe0 in the Supplement anC within Iwenty-lout (26) haurs (eighl (B) Cusiness hours) ol the receipt by the Campany ol the repart ot Protlucl Itouble tor other repairs, eicluGing
<br />weekenES and holiCays observed by the Campany. ,
<br />4. The periodic charges specifiea in the Supplamenl include all the bregoing maNtenanco services, parts antl labar, peAormed dutln8 the Campany'S nomelbu5iness hours, which are _AM.,to_ P.M.
<br />local Iime, Monday ihrough Friday, excluding holitlays observed by the Company. ''
<br />5. Maintenance serviias pedormed oulsitle Uia Company s nofmal businsss Aours al the requwt ol Customer entl lor whatever reason vrill ba chargetl on a per occurtenca bazis al the Company'S Ihen
<br />prevaiMg houtly 2te or at a preEelertnine0 rale, il any, as set lotlh in thaSupplement for such a8er-hours wurk with a mintmum ?wo (? haur charge and Uaval. '?
<br />6. I/, at Cusromai s request, the Campany pmvides PmAuct, materiats or servicas for moves. mo0ifications, changes, insiella6an or olher causes not within Ihis Agreement, Cusmmer will pay the Campany lor
<br />such Pmtlucl, maledals and service al the Company's then prevaiiing prices and rates On Cell Assurenee .
<br />1. Tha Company will praviEe, on the terms and conditions set lorih in this Agreement, mainlenance services lor Custamer's PraEUds. As used in this Agreement the lerm'Protluc¢' means the equipment and
<br />other ilems or malerials referteE to in the atbich¢E Supplement (which is Inwryo2teE inlo ihis Agreemenp, az well es any tlistributlon laeilities (IneluCinB.but nol Iimiled to wire..lemJnals. proteclors or
<br />cronnedors) proNded by the Company in cannections vrith PraEUCts Iistedin the SupPlement.
<br />2. Customer may reporl PmCuct trouble s¢ven (]) Oays per weak enE iwenty-laur (24) hours per tlay. The CompAny shall dispamh service persannol to the,Produp sile or, tl tleametl Ieasible by the Campany,
<br />wmmence repair or replacement /rom e remate loeelion within lour (4) businass hours ol the receipl by the Company of the report of Protluct Imuble Pot major faiWres whichmaterialty aflec( the operetion
<br />oi.the entire system ol equipmenl OescnbeE in Iha Supplemenl, end wilhin N+enlyJour (24),hours (eigM (8) business hours) ol the receipt by the Company ol the report al Protluct trouble tor othar repairs,
<br />ezclutling wcekenES end holidays obsarvetl by the Company.
<br />]. All maintenance seMres pertormetl Eunng the CompanY's normal busin¢ss hours. which are 8:00 AM. to 5:00 P.M. local Ume. Montlay Ihrough Fritlay; excluCing holitlays observed by the Company; vnll be
<br />chargetl el the Campany's then Arevailing fiwdy rate lar such work antl 12ve1.
<br />0. Malntenance services paAarmed outsitle the Campany s normal business hours for whataver reason wlll be chargeE at the Company's ihen prevailing houtly rete tor such afler-hours work wl[h a minimum
<br />rtvo (2) haur cnarge. '
<br />5. II company pmntles services, ProEUCIS, mater(als or pans lor moves, motlilicetions, cpanges, maintenance or mainlenance not within Ihis Agreement, Cuslomer wiil pay the CompanY lor such items at the
<br />CamP"Y s ihen pravailin9 ni m4 Price lor such items. .. - . ' ' . '
<br />DaClealeA Asswence
<br />1. The Company will pmvlEe, an the lerms antl conditlons set lorlti in Ihis Ayreamenl, malntenence services for Cusromer's Protlucts enE Installation sarvices for Cusmmar. As used in Ihis Agreemenl the term
<br />'Produels' means the equlpmenl antl alher items or materials relerred lo in the anacheE Supplement (which is inwrporeletl inro IhisAgreemenQ, aswell aseny distribution lacilities (incluEmg but nol limiletl
<br />to wire, terminals, prot¢ctors or connectors) proviEeA by tM1eCompany in conneetion with Produqs lisled in the SupPlemenl.
<br />2. 7Te Compeny's mainlenanee service shatl in<IUEe provitling for iheselected Iima periotls, the number at azsigneAlechnicians spedfied In the SupplemenL Tha lachnidans shall partmm remadial
<br />meintenanca work requireE lor Produqs when Ney ara used under nartnal operating wntliHOns: The Company's mtimenance senices shail alu include pmviding re0lacamenl paris entl Ptodu<IS fhel may
<br />be naw ar equivalant to new io partormance. Tliese replacemenl pans and Pmtluc4s sheil be pmvided lo the Customer et the Compeny's Ihen prevailing Pr(cas lar such Items. Sueh parts and Protlucts wiil
<br />be fumisheE on an eechange basis enA the ratumetl partsand Pmtlucts will become the pmperry of IhaCompany. .. . . , .
<br />3. The Company vrill proWde, on the terms and wnGMions se11or1h in Ihis Agreemant, insYallalion eerNCes; indudmg p5rts and Iabor. Tie Compeny's hrslallatlon setWces shell Include proWding, tor the seloctetl
<br />, time peNOE, Ihenumber ai azsigne0 tecMicians speriletl in the Supplement lo peAorm such moves, modilcatlons, chan8es anE Ins1a11aiion ol Producls provided by the Company az Customer requests.
<br />4. Customer may reporl Product tmuble seven (7) tlays pe7week anA wemy-four (24) fiouis per tlay. The Company's response when a techniclan is on dury shall mmmeMe Immediately upon receipl by the
<br />Company ol the r¢port ol the Producl tmuble. The Company,'when a Ixhntaan is not on Euty shall tlispatth alherdervice per5onnel,.wM1O may?notbe tAe dedicetetl IecFnician, to Ma ProOUCl:6ile or, il
<br />EeemeC leazible by the ComOenY. commence,iepair or reoiacemant from o remote beaHonw(tiNin fout (4) DUSiness hours of tM1e?iecelut bv ihe.COmnanv oA1FaYeoort'o1.ProtlUa'ImuEle lur'mabr laitures
<br />5.
<br />6.
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<br />tuppl¢ment InGUde ail 6 bregdng meimenence'enE Instalf?loP.'servic¢s perlormeE hy Ue ny?i16€i ot tec?nta7Matl ift Na S4pQlamenLwhen eu`cFi serylcBS ere
<br />es speclfieA, in the SupplemenC ,: .. : . - •.. .?- ? _ . t!"? ? . _ : •. . . °.
<br />dormed oNSide hours delineA in? praceEing para reph (? elwve flt the request oi CuSiomef fof WhaieVetfea5on wlll be ChargeE on e pel OcCURente be5i5 et3ha
<br />or et e preEelemuneA tete if any es sel torth-iqt?e Supplemenl for suc? eiter hoins With e fplnimum Mro (2) ?qu?c?harBa end?«eve?.? ? ? nmre?ara wieaioteperdalarmalNanenceatnsWlwanproJettthau?nehumbetP?aediwJrclhe'$ femanr.lp4? ?l?ed? Ndanfs)w?l6esupplememed
<br />per?anne?w??n.eenargedet?neCompany,sinenpm+a?iuigMuny?aze«eruyremte?myeatate`ti?'p'?etL?.'9'?"2C? P??:?^S{wsu<nteivtms,t
<br />oMSeMmsshallhbprovltleAby:theCan7?Y:6ttlretCeRPreVailin94?s?1ol?luiflftemsl!'C,O"s4bWLCDc1"'Pc'BPtJ sF?"?0lP,M.nD1YEr? l?t ,J..
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<br />weamnaaenoneximayomeveavymewmVanY•eii •.. oI t':?':c' ._.. . , . .
<br />4. 71ie.Pedod-C dv9es sPedfied N tAeSuPWement Intlutle a11Lre foregdn9 maintenerreservices: PaL%entl IaboroPeftmed al anY Wne in conneabn wlNme)w/e0wes. '. .
<br />5. Maifrtenanca services pertormetl tn eannedian wltA minor tailures outsida the Company's namW businen haurs, which era _ A.M. lo _ P.M. lowl time, Manday Nmugh FdGay, ezduEing holiEays
<br />.. abserved by the ComPanY:lur.whetever waton MII be chargeE nt theComPsnY's tlen?Ma'/aift MuM rale.la[.such a11er4hourmusarkwith.aminimum:Ma (?) hWrchargoand?bqrel.u8 q:ozs c;
<br />6. . tt:etCusmmefereqi?4fhe_(? entl omPwypmvitlesPraduels,'met¢rlelsarsarviCeslarmmeS,moEd'?Wn4,chaz18891n5talla0onsoi:01118ItauSesnotWMlnNlsAgreBment.CuSYOmerWlllpeyNeCompeny
<br />si as et e Y n Grevali nP?ea
<br />s E retos-=9 P' ew. ;Custo1. vrill ptla On e d nUOns sel /oIn Ihis ABream??used in NLS Agraemenl Ne tertn PraEUCls means Ihe equipmenl enE
<br />onmatAa reteln ihe atlachSupPiamem (which is Incaparazed Nlo t(ndudtng hu4noj xlie leMneLV: Proteclursoi
<br />dNm th rotluets IieA in IhSupplemanl ..2. Tl?e s maintanenw servlce sha?mdutla preveMive mantenence, as requireA by manWadurer'espedliratidn Gi respeel'ol such Producls, if ? m?olfiertvLse,? by[heCompeny, end remediel
<br />mainiwance requUeU Gy Protlups when Ney are useE untler noimal operaUng contliuons Replacement parts anA Producca may.Ee,new aeQWValaridlo new lo pertwmerrs.-Such pw.entl RoCUCts will
<br />OafumLslreQ on en erehan9a basis anA fhe remmed Psts, entl Produela will become Ihe MoDaKY o1 Hre ComPaM: ., ..•. ..- u -: .-aa- .• - . .-
<br />3. Custamer may rapmt Producl troubleseven (7) Eays per weak and Menty-bur (24) hourspar tlay.'E:<ept ?s otlremise rniCaO,lnlhe Supplament,the Company shell tllspetch seMCe parsannel to the
<br />Praducl eite or. R tleomeA leazible by Ibe Company, eammence repair or replacement irom a remota locetion within lour 4) business hours (unless olha`wlsa spenfied in the Supplemenp of the receipI by.
<br />the Canpany otNe report WPmOUCt tmuble fw mejor /alures wNC1? matetlelly eHect Ue operetlun oi Ue entire system o1 roduet describe67n the Supplemenl, enA wIWn,Menry-laur (24) hours (B business
<br />hours) ol the rece7pt by the Compeny ol the reporl oi Product IrouEle br ather repars, ezGUtling.weakentls end hWidays observed by ihe Campany.,.
<br />4. . 7Te penotic charges spedfeE in the SupPlement InduEe ell the faregoing mNntenance urvices, pMV and labw. H any, in aceoNence wfth the lertns antl conEitions M the Supplemenl perlarmetl tlutlng the
<br />Company's normal buslness hours, wAich are - AM. to _ P.M. bcal tima, Montlay Umugh Fntlay, azciuding hoOEays obseNaE-by [W Company, or al alher times,as 0rov7tlatl N the SupPlemenL .
<br />5. Maintenenca services perlortnatl a1 times other then thosa eavaretl by Ue perlatlie charges aa proWtleE lor in Ne 0resettin9 0m9raph (4) at the requesl ol CustomeP,snE for wliatever reason will 6e ahargeL
<br />et IFa Company's Ihen prevaling hourly mte tor such akervhours work withe minimum af iwo (2) hour charge endireveL - u_ „".--: "I . . ..
<br />8. It: ffi CustomeYe requesl. Na CannPeM'Pm.itles Pmtluds. metarlals nr'saMOes for mm'e% motlillcetlons, chengasr1relaNetbrmaealher rairsea?rla within Ws Agreemem},CxsturtrerwN Ofi'tlre Compeny
<br />tor.suchRaEU0. meteiiels end seMCe.et the.ComPanY's Nen Drevailin9 Prk" anM_'atas r-?' ?. ?...:. .5r, ?.,..? ?. .h., -c, ?n ?? ? i:.• ?.cn.
<br />STANDARD TERMS AND CONDITIONS-FOR MAINYENANCE _ . .
<br />Tha Company enG Customer?e8ree Naz the tollwnng terms enQwnEitlorts shall.apply lo Na mzintenanca semces la ba'proroWtlatl by L`ampany Io.JaSpecR of y,rystmnet premises equipmenl CPr?ud') or
<br />cervires purcheseE hy Customor hom CampanY. 7hesa stanEartl terms and mnEtlions, lagetlier wi1M1'Ne MainteneMe Caverage OpOans'and ail s?lieEUies' ItSarsupPlemenls /orm ona agreement belween
<br />CampanyanE CiMOmer, entl are mliedhely relerreE to aa Ne'AgreemenC. This Agreemanl cons6tutes Ne entire egreement Cetween the perties, end ?w orai m wrinen represemaGons ar statements maOe Ey or
<br />an EehaH ol.e parly enC pal cantaneC herein ehaR De relledupon a:bindig.
<br />t rcemga ( ihe tertnsentlmnLiUOns eet.larlhherain apptyto the maintenance seNKe plan chosen enE as shown on the hont ot the Agraement •.-. ' ,
<br />I.Certain alntewee 0law 0ro'/itled by IhB Campany InUuLe paits enE labor InwNeO in the repair,;maintenence ar replacement oi Ilie Pradun when used under normal operaling contlWons.
<br />placemen_ parts tor ltre Praduct mey eMer be naw, ramanulactured, or raimbishea at the Susaetlon,ol Company, The.replece.menj Qar1s wN.be; pmNdetl on an axchange basis. Removed parls will
<br />oernma Na ?operty ol Campazry. . '
<br />2. Te?m end Terinination.Y?laimenanie Servi2e may be ourcliesad 1 i`a peilod ol not lass tfian one (1) yeer, 6eginntng imm?aley upon w?eatian af the qgreement tiy the Company. Thts Agreement shail ?
<br />ceaseavoflhetartn4?Wontlate,artl,a/inelslfltemenlvri11A9.feMereE..::.• .,.a..,., c."'... :?ry'.:.z__c:mvzt.:e :<N?.>:::.ua?.- .s..,:,.c?. cr ' ..:C.i ..c:
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