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,. . _. _.. _ .:~t~~. <br />.. ,..: , <br />~- - e <br />~'- 12-19-86 <br />t DATE: <br />T0: ALL PERSONNEL <br />FROM: Chief Stevens <br />suB~ECT: CLEAN AIR HOTLINE... [461-0425] <br />The enforcement provisions of the newly-enacted Clean Indoor Air Ordinance <br />(#86-7) require the fire department to establish a telephone number. through <br />which complaints by citizens relating to violations of this ordinance can be <br />reported. <br />This telephone number [461-0425] has been added to the two telephone consoles <br />in the communications room. Please note that this number only rings at this <br />location; it does not ring into the fire department. Police personnel shall <br />not use .this phone line for any other purpose unless an emergency .situation <br />would dictate other action. <br />Presumably, the Village will.be publicizing this phone number and its intended <br />purpose prior to the effective date of this ordinance, on or about January 18, <br />1987. <br />Calls to this number should 'be answered in a timely fashion and should be ' <br />answered, "Clean Air Hotline..." <br />If a Clean Indoor Air violation is being reported, take the same information <br />from the complainant as you would with any other incident. Obtain the caller's <br />name, address and telephone numbers}; and ascertain the date, time and location <br />of the alleged violation or complaint. Record this data and any other pertinent <br />information on a condition report and forward same to the fire department as <br />described below. The caller should be informed that their complaint will be <br />investigated by the fire department, and that they may be contacted by a fire <br />department investigator. <br />If such calls are received between 7:30am and 11:OOpm, they should be forwarded <br />immediately to the fire department personnel on duty. Calls received after <br />11:OOpm should be held until 7:30am the next morning. <br />Presumably, callers on this "hotline" will either be reporting violations or <br />inquiring as to other details pertaining to this ordinance. Questions which <br />you can not answer can be directed to the fire department's non-emergency <br />phone number (461-1208) during normal business hours (Monday through Friday, <br />Sam to 5pm). <br />Thank you, <br />Donald H. Stevens, Chief of Police <br />