1994 014 Ordinance - Laserfiche WebLink

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- • • Ma3dield Village Creative Microsystems, Inc. GENERAL HARDWARE NOTES . EXPANSION The system can be expanded by adding more physical ports, expanding the number of users on the Pick Reladonal Database License, and by adding the desired peripherals to the system. Disk expansion and back up altematives are also possible. HARDWARE MAINTENANCE & WARRANTY Unless otherwise stated, a one year on-site warranty has been provided for the cost indicated. CMI strongly recommends on-site service from IBM or CMI for all critical system components. Second year prices are listed for budgeting purposes. SYSTEM SOFTWARE MAINTENANCE CMI has included the cost of system software maintenance for the operating system and database software in the application software detail page of this agreement. CMI strongly recommends contracted support for system software to ensure that the CUSTOMER maintai.ns current releases of operating soflware and updates. This support can also be provided by CMI on a"time and materials" basis which is billed at the then current non- contract support rate, which is currently $65 per hour. Jet Forms Processing, Compusheet+, and other system software are also supported by CMI on a"time and materials" basis or via a software support contract. INSTALLATION REQUIREMENTS Installation includes the delivery, setup, testing and connection of all peripheral devices included above. It does not include the cost to "run" the cable to user locations within the building(s) and between the buildings. The "running" of cable, provision for a common ground, dedicated electrical service, a telephone line with an RJ11 adapter for the modem and any building alterations are the direct responsibility of the CUSTOMER. CMI has included a standazd amount of cable in this agreement however, requirements for additional footage and/or plenum coded cable aze outside of this agreement and must be determined prior to installation. EXISTING EQUIPMENT It is the CUSTOMER'S responsibility to inform CMI of any existing equipment which will be incorporated into the configuration of this system. Failure to do so may result in inadequate system configuration. Any additional costs associated with making existing equipment compatible with system or operating system proposed is also the direct responsibility of the CUSTOMER. SUBSTITUTIONS CMI reserves the right to recommend substitutions for items that are enhanced or discontinued prior to placement of order and/or contract execudon. 11