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NEO SO <br />TABLE OF CONTENTS <br />Section 1.1 Products: Appendices ......................................................................................:....................... i <br />Section 1.2 Commencement of Propram and Related Services .......................................................... i <br />Section 1.3 Term . ................................................................................................:............................................2 <br />Section 1.4 Terms in Appendices ................................................................................................................. 2 <br />Section 1.5 Personnel and Eauipment .......................................................................................................2 <br />Section 1.6 Operationa! Control ...................................................................................................................Z <br />(a) Control ...................................................................................................................................................2 <br />(b) Taxes ......................................................................................................................................................2 <br />Section 1.7 Member or Participant Svstems Effect .................................................................................2 <br />Section 1.8 Rates and Charaes ....................................................................................................................3 <br />Section 1.9 Pavment Terms .........................................................................................................................3 <br />Section 1.10 Emplovment ..................... <br />....................................................................................................... 3 <br />Section 1.11 Confidentialitv .......................................................................................................................3 <br />(a) Obligation .............................................................................................................................................3 <br />(b) Exceptions ............................................................................................................................................3 <br />(c) Publicity ................................................................................................................................................4 <br />(d) Joint Marketing / Logo Use . ............................................................................................................4 <br />Section 1.12 Modifications to North American Svstems .....................................................................4 <br />Section 1.13 General Services ....................................................................................................................4 <br />Section 1.14 Exclusive Dealinq ..................................................................................................................4 <br />Section 1.15 No Third-Partv Beneficiaries: Survival of Representations ........................................4 <br />ARTICLE II.OTHER GENERAL TERMS AND CONDITIONS ..................:..........................5 <br />Section 2.1 Independent Contractor ...........................................................................................................5 <br />Section 2.2 Technical Svstems: Intellectual Propertv ............................................................................5 <br />Section 2.3 Indemnification ...........................................................................................................................5 <br />Section 2.4 Notice and Oaaortunitv to Defend; Limitations and Threshold Amounts ...................5 <br />(a) Notice; Opportunity .................................................................. .....................................................5 <br />(b) Liability ..................................... .........................................................................................................6 <br />Section 2.5 North American lnsurance .......................................................................................................6 <br />Northeast Ohio Sourcing Office I 4829 Galaxy 1'arkway 5uice A I p 1216.839.1500 I <br />www.neoso.org Cleveland, OH 44128 f 1216.503.4247 <br />??