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(d) Commercial Insurance. <br />Mayfield Village will rely on the Billing Company to obtain insurance information for all <br />transfers through electronic interface with the hospital. <br />As a service to our patients, we will bill commercial companies directly. If the <br />information is not received, the Billing Company will complete the process by contacting <br />the necessary responsible parties. Once the information is obtained, the claim will be <br />filed either electronically or United States Parcel Mail. <br />(e) Motor Vehicle Accidents. <br />If an Ambulance Claim is caused by a motor vehicle accident and the auto insurance is <br />disputing the claim/and or the claim is in .legal dispute, the Billing Company will obtain a <br />letter of protection from the attorney. This will ensure that monies will be sent to <br />Mayfield Village directly once the case is settled. If there is no attorney involved, the <br />responsible party is required to make monthly payments on the account. <br />(f) .Medicare and Medicaid. <br />The Billing Company shall. waive all co-payments, deductibles, or balance remaining <br />following payment received from Medicare or Medicaid, otherwise owed to Mayfield <br />Village for persons with Medicare, Medicaid, or Medicare HMO coverage as a source of <br />health insurance. <br />The Billing Company will bill Medicare and/or Medicaid directly for the ambulance <br />services incurred. Medicare and Medicaid recipients will not receive a bill and payment <br />will be obtained directly from Medicare/Medicaid. Mayfield Village will accept <br />assignment deemed by this payer. <br />(g) Claim Follow Up Procedures. <br />30 days Initial submission of claims <br />45-60 days 1St contact to insurance regarding status of claim <br />90 days 2"d contact to insurance regarding status of claim <br />After 90 days regular contact to resolve problem will be made and/or patient will become <br />responsible. <br />