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documentation, including all denials and correspondence, to Life Force within five <br />(5) days fi-om the date of Client's receipt. <br />REFUND POLICY <br />Pursuant to Section 1(F), Life Force shall post payments it receives for the Ambulance Services and report <br />overpayments to the Client. Client is responsible for timely refund checks according to Payor guidelines. <br />Unless the patient has an outstanding balance, Life Force will prepare a request to the Client to refund the <br />credit balance on overpayment. Client hereby directs Life Force to handle overpayments as follows: <br />(PLEASE INITIAL ONE ELECTION) <br />_X_ Client will issue refunds and provide notice of same along with check n nb r <br />Life Force on a monthly basis. <br />- Life Force will invoice the Client for the refund amount, and Life Force will <br />reimburse the refund amount after receiving payment equal to the refund amount <br />from Client. <br />4. RESPONSIBLE PARTY BILLING TO RESIDENTS <br />Whereas the HHS Office of the Inspector General (OIG) Advisory Opinions has opined favorably on <br />"insurance only" billing for Medicare patients where a local government that is an ambulance supplier funds <br />EMS services through local tax revenues or fees and categorically waives out of pocket expenses (such as co- <br />payments and deductibles) for bona fide residents, pursuant to Section 1(C)(4), Client makes the following <br />election on "insurance only" billing: <br />(PLEASE INITIAL ONE ELECTION) <br />Life Force is directed to bill and attempt collections from all patients and responsible <br />parties without regard to residency or place of employment. (MOVE TO <br />QUESTION 5) <br />i <br />_X Life Force is directed to bill and attempt collections from No?'Resid n.ts. <br />Life Force shall bill "insurance only" for Medicare beneficiaries locat d in Client's <br />jurisdiction who substantiate their residency status based on reasonable criteria <br />established by Client ("Residents"). Life Force will bill and attempt collections of <br />applicable co-pays and deductibles from Residents who are not covered by Medicare <br />and Non-Residents unless covered by secondary insurance. PLEASE ATTACH <br />COPY OF ORDINANCE/LEGISLATION. <br />22068/513664-1 <br />CUSTOMER NAME: <br />DATE: