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Northeast Ohio Public Energy Council <br />(2) inform consumers of their right to opt-oer u t leeAw thoutlpenalty every two yearsto . <br />Standard Offer service, or service with anoth pp <br />(3) prominently state all charges to be made (including any exit fees, charges for the <br />services of the local distribution company and any other charges set forth in OAC 4901:1- <br />21-05) and provide a comparison of the price and primary terms of NOPEC's selected <br />Supplier Contract compared to the price and terms of the local distribution company <br />Standard Offer; and <br />(4) provide aconsumer-friendly form to check off, sign, and return to indicate a decision <br />to opt-out of the Aggregation Program. <br />Consumers who do not return the- opt-out form shall be automatically included-in.the. <br />Aggregation Program. <br />2.4.2 Activation of Customer Service in a Member Community <br />The process of activation is 'an administrative function with four parts: 1) Data <br />preparation: On an electronic list consistent with Electronic Data Interface protocols, First <br />Energy will identify all eligible customers in the member community by eliminating those <br />customers who have already selected a competitive supplier or are on non-shoppable rates; 2) <br />Data verification: To the extent needed, if not inherent in data preparation, First .Energy shall <br />check customer meter numbers and other codes to verify proper eligible customer identification; <br />the selected Supplier(s) shall remove all <br />3) List Adjustment: Following the opt-out process,_ <br />customers who choose to opt-out from the electronic customer list. 4) Automatic Enrollment: <br />The revised electronic customer list shall be transmitted back to First Energy for customer <br />transfer to the selected Supplier(s). <br />Eligible customers on all billing cycles will be enrolled with the selected Supplier(s) <br />consistent with the beginning of a new billing cycle. See is Servicetstartslthat dounotlmatch the <br />begin at the start of the billing period following transf <br />billing cycle may be requested by a consumer, but may incur additional charges from the local <br />distribution company. <br />2.4.3 New Individual Customers <br />Eligible customers who relocate to a NOPEC member community shall be included in the <br />Aggregation Program, subject to their opportunity to opt-out. New customers shall be informed <br />of this opt-out opportunity by First Energy when they sign-up for new service. First Energy shall <br />notify the selected Supplier(s) of the new request for service, and the selected Supplier(s) shall <br />provide standard opt-out notification materials to the new customer. <br />8 <br />