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REFUND POLICY <br />Pursuant to Section 1(F), Life Force shall post payments it receives for the Ambulance Services and <br />report overpayments to the Client. Client is responsible for timely refund checks according to Payor <br />guidelines. Unless the patient has an outstanding balance, Life Force will prepare a request to the Client <br />to refund the credit balance on overpayment. Client hereby directs Life Force to handle overpayments as <br />follows: <br />(PLEASE INITIAL ONE ELECTION) <br />X Client will issue refunds and provide notice of same along with check numbers to <br />Life Force on a monthly basis. <br />Life Force will invoice the Client for the refund amount, and Life Force will <br />reimburse the refund amount after receiving payment equal to the refund amount <br />from Client. <br />4. RESPONSIBLE PARTY BILLING TO NON-RESIDENTS <br />Whereas the HHS Office of the Inspector General (OIG) Advisory Opinions has opined favorably on <br />"insurance only" billing for Medicare patients where a local government that is an ambulance supplier <br />funds EMS services through local tax revenues or fees and categorically waives out of pocket expenses <br />(such as co-payments and deductibles) for bona fide residents, pursuant to Section 1(C)(4), Client, <br />notwithstanding, client makes the following election on "insurance only" billing of Non-Residents: <br />(PLEASE INITIAL ONE ELECTION) <br />Life Force is directed to bill and attempt collections from all patients and <br />responsible parties without regard to residency or place of employment. (MOVE <br />TO QUESTION 5) <br />x Life Force is directed to bill and attempt collection of applicable co-pays, <br />deductibles, and other shared responsibility amounts from Non-Residents, <br />except for Non-Residents who are covered by Medicare without <br />secondary insurance. For Non-Residents who are covered by Medicare <br />without secondary insurance, Life Force is directed to "insurance only" bill <br />since the Village has determined that an insurance only billing policy for <br />these individuals will not influence these individuals to seek EMS services <br />from Mayfield Village or pose a fraud or abuse on any federal or state <br />government reimbursement system. <br />Life Force shall bill "insurance only" for Medicare beneficiaries located in <br />Client's jurisdiction who substantiate their residency status based on reasonable <br />criteria established by Client ("Residents"). Life Force will bill and attempt <br />collections of applicable co-pays and deductibles from Residents who are not <br />covered by Medicare and Non-Residents unless covered by secondary insurance. <br />PLEASE ATTACH COPY OF ORDINANCE/LEGISLATION. <br />ii