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who is unable to comply with a proposed time for an audit on the grounds that the proposed time would <br />cause inconvenience or hardship must offer reasonable alternative dates for the audit. <br />(C) At all stages of an audit by the Tax Administrator, a taxpayer is entitled to be assisted or represented <br />by an attorney, accountant, bookkeeper, or other tax practitioner. The Tax Administrator shall prescribe a <br />form by which a taxpayer may designate such a person to assist or represent the taxpayer in the conduct <br />of any proceedings resulting from actions by the Tax Administrator. If a taxpayer has not submitted such <br />a form, the Tax Administrator may accept other evidence, as the Tax Administrator considers appropriate, <br />that a person is the authorized representative of a taxpayer. <br />A taxpayer may refuse to answer any questions asked by the person conducting an audit until the taxpayer <br />has an opportunity to consult with the taxpayer's attorney, accountant, bookkeeper, or other tax <br />practitioner. <br />This division does not authorize the practice of law by a person who is not an attorney. <br />(D) A taxpayer inay record, electronically or otherwise, the audit examination. <br />(E) The failure of the Tax Administrator to comply with a provision of this section shall neither excuse a <br />taxpayer from payment of any taxes owed by the taxpayer nor cure any procedural defect in a taxpayer's <br />case. <br />(F) If the Tax Administrator fails to substantially comply with the provisions of this section, the Tax <br />Administrator, upon application by the taxpayer,.shall excuse the taxpayer from penalties and interest <br />SECTION 14 SERVICE OF ASSESSMENT. <br />(A) As used in this section: <br />(1) "Last known address" means the address the Tax Administrator has at the time a document is <br />originally sent by certified mail, or any address the Tax Administrator can ascertain using reasonable <br />means such as the use of a change of address service offered by the postal service or an authorized <br />delivery service under Section 5703.056 of the ORC. <br />(2) "Undeliverable address" means an address to which the postal service or an authorized delivery <br />service under Section 5703.056 of the ORC is not able to deliver an assessment of the Tax Administrator, <br />except when the reason for non-delivery is because the addressee fails to acknowledge or accept the <br />assessment. <br />(B) Subject to division (C) of this section, a copy of each assessment shall be served upon the person <br />affected thereby either by personal service, by certified mail, or by a delivery service authorized under <br />Section 5703.056 of the ORC. With the permission of the person affected by an assessment, the Tax <br />Administrator may deliver the assessment through alternative means as provided in this section, <br />including, but not limited to, delivery by secure electronic mail. <br />(C)(1)(a) If certified snail is returned because of an undeliverable address, a Tax Administrator shall <br />utilize reasonable means to ascertain a new last known address, including the use of a change of address <br />37 <br />