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www. Delta Denta IOH.com <br />i' <br />February 1, 2017 <br />Ms. Laurie Hughes <br />Mayfield Village <br />6622 Wilson Mills Rd <br />Mayfield Village, OH 44143-3407 <br />Re: Dental Plan Rate Review, Group #0421-0001 <br />Dear Ms. Hughes, <br />Thank you for placing your confidence in Delta Dental. We are committed to improving the oral health of our <br />communities by providing access to the nation's largest dental network at competitive rates. This allows your <br />enrollees to obtain the dental care they need to remain healthy. <br />We have completed a comprehensive review of your dental plan premiums. Enclosed are the rates and renewal <br />documents related to your contract renewal. Payment of the new rates will be your consent to renew Delta Dental <br />coverage. No action is required from you at this time unless you wish to change the benefits you offer. <br />If your coverage or budget goals have changed, please contact Mr. Pietro Insana or me for more plan design <br />options. We can administer many different plan designs to suit your needs and provide you with a comprehensive <br />analysis of how any changes would affect your rates. Benefit changes can be effective at your renewal, but you <br />must request them no later than 15 days prior to your plan's renewal date. <br />This is a prepaid dental benefits program, so your group's first payment at these rates is due by April 1. If you do <br />not wish to renew coverage, please provide notice to us in accordance with your Contract. Notwithstanding the <br />above terms of this "evergreen" contract, all delinquent balances due to Delta Dental must be paid in full prior to <br />acceptance on the above-mentioned renewal date. If there is a deficit at the time of your acceptance, Delta Dental <br />reserves the right to revoke this offer and terminate your existing contract upon its natural expiration date. <br />Please call meat (216) 706-1214 if you have any questions or if I can be of help in any way. Thank you, we look <br />forward to continuing our relationship with you and we greatly appreciate your business. <br />Sincerely, <br />Sarah Y Ely <br />Account Manager <br />cc: Mr. Pietro Insana <br />EXHIBIT A <br />DELTA DENTAL OF OHIO <br />1300 East 9th Street, Suite 1703 <br />Cleveland, OH 44114 <br />