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Security Update Service Overview To verify compatibility with your ASTRO system, Motorola's Security Update Service (SUS) provides pre-tested 3`d party software (SW) security updates. This service was formerly called Pre-tested Software Subscription (PTSS). Additionally, SUS Platinum has been eliminated. The additional SUS Platinum features have been merged into this one SUS offering. This Statement of Work ("SOW") is subject to the. terms and conditions of Motorola's ASTR025 System Upgrade Agreement With Maintenance Services ("Agreement"). Motorola and Customer may be referred to herein individually as a "Party or together as "Parties" 1.0 Description of Security Upgrade Services Motorola shall maintain a dedicated vetting lab for each supported ASTRO release for the purpose of pre- testing security updates. In some cases, when appropriate, Motorola will make the updates available to outside vendors, allow them to test, and then incorporate those results into this offering. Depending on the specific ASTRO release and customer options, these may include updates to antivirus definitions, Windows Workstation and Server operating system patches, Solaris and Red Hat Linux (RHEL) operating system patches, VMware ESXi Hypervisor patches, Oracle database patches, PostgreSQL patches, and patches for other 3`d party Windows applications such as Adobe Acrobat and Flash. Motorola has no control over the schedule of releases. The schedule for the releases of updates is determined by the Original Equipment Manufacturers (OEMs), without consultation with Motorola. Antivirus definitions are released every week. Microsoft patches are released on a monthly basis. Motorola obtains and tests these updates as they are released. Other products have different schedules or are released "as-required." Motorola will obtain and test these updates on a quarterly basis. Once tested, Motorola will post the updates to a secured extranet website and send an email notification to the customer. If there are any recommend configuration changes, warnings, or workarounds, Motorola will provide detailed documentation along with the ,updates on the website. Motorola will also provide labels on the extranet site that can be printed and applied to DVD's. The customer will be responsible for the download and deployment of these updates to their ASTRO System. 2.0 Scope Security Update Service supports the currently shipping Motorola ASTRO System Release (SR) and strives to support 5 releases prior. Motorola reserves the right to adjust which releases are supported as business conditions dictate. Contact your Customer Service Manager for the latest supported releases. SUS is available for any L or M core system in a supported release. SUS is also available for K cores but only for Windows PC's such as MCC 7500 consoles. Systems that have non-standard configurations that have not been certified by Motorola Systems Integration and Testing (SIT) are specifically excluded from this Service unless otherwise agreed in writing by Motorola. Service does not include pre-tested intrusion detection system (IDS) updates for IDS solutions. Certain consoles, MOTOBRIDGE, MARVLIS, Symbol Equipment, AirDefense Equipment, AVL, and Radio Site Security products are also excluded. 3.0 Motorola has the following responsibilities: 3.1 Obtain relevant 3rd party SW security updates as made available from the OEM's. This includes antivirus definition updates, operating systems patches, hypervisor patches, database patches, and selected other 3rd party patches that Motorola System Upgrade + Maintenance Services 9.30.13.doc Motorola Contract No.