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EXHIBIT A <br />C (,a) <br />STEPHEN CAMPBELL <br />A S S O C I A T E S <br />Chief Paul Matias <br />Toni Wilson <br />Mayfield Village Police Department <br />620 SOM Center Rd. <br />Mayfield Village, OH 44143 <br />Dear Chief Matias & Toni, <br />August 17, 2021 <br />On behalf of Stephen Campbell Associates, Eventide and NICE thank you for the <br />time you spent with Richard Geremia discussing your upgrade from the current <br />NICE System which has a 2008 NICE Operating System that is no longer <br />supported by Microsoft as of January 2020. With this proposal we are providing <br />two (2) options with the following benefits: <br />• Option 1: Upgrade to NICE Inform Professional 9 with a New Server. NICE <br />"Core" licenses offer future expansion and flexibility by allowing you to go <br />from traditional Analog and Digital channels to VoIP or RoIP channels at <br />no additional charge. There is an aggressive discount to upgrade to this <br />version which will apply until Version 9 is end -of -sale. <br />• Option 2: Eventide voice recorder. Eventide's Linux -based Operating <br />System will eliminate Microsoft operating system issues and the need for <br />continual operating system updates. <br />Chief & Toni - let's get on a telephone call so I can explain more fully the three <br />options, and which one is the most advantageous to your department. <br />Best Regards, <br />jz qww4v�4 <br />Richard Geremia <br />Managing Director <br />