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(2) Payment arrangements are to be made as agreed upon by the Billing Company. An <br />attempt to receive the highest monthly payment will be made. A minimal payment of <br />$20.00 will be accepted. <br />(3) In case of death of client, the Billing Company will contact the Legal Representative <br />of the Estate and pursue filing a claim for payment. <br />(d) Commercial insurance. <br />(1) Mayfield Village will rely on the Billing Company to obtain insurance information for - <br />all transfers through electronic interface with the hospital or by letter or other <br />communication to the patient including electronically in the event of a non -transport. <br />(2) As a service to our patients, we will bill commercial companies directly. If the <br />information is not received, the Billing Company will complete the process by contacting the <br />necessary responsible parties. Once the information is obtained, the claim will be filed either <br />electronically or United States Parcel Mail. <br />(e) Motor Vehicle Accidents. If an Ambulance Claim is caused by a motor vehicle accident <br />and the auto insurance is disputing the claim and or the claim is in legal dispute, the Billing <br />Company will obtain a letter of protection from the attorney. This will ensure that monies <br />will be sent to Mayfield Village directly once the case is settled. If there is no attorney <br />involved, the responsible party is required to make monthly payments on the account. <br />(f) Medicare and Medicaid. <br />Formatted: Justified <br />(1) The Billing Company shall waive all co -payments, deductibles, or balance remaining- Formatted: Justified <br />following payment received from Medicare or Medicaid, otherwise owed to Mayfield Village —J <br />for persons with Medicare, Medicaid, or Medicare HMO coverage as a source of health <br />insurance. <br />(2) The Billing Company will bill Medicare and/or Medicaid directly for the ambulance <br />services incurred. Medicare and Medicaid recipients will not receive a bill and payment will <br />be obtained directly from Medicare/Medicaid. Mayfield Village will accept assignment <br />deemed by this payer. <br />(g) Claim Follow Up Procedures. <br />30 days Initial submission of claims <br />45-60 days 1st contact to insurance regarding status of claim <br />90 days 2nd contact to insurance regarding status of claim. <br />After 90 days regular contact to resolve problem will be made and/or patient will become <br />responsible. <br />(h) Delinquent Accounts. <br />(1) An account will be considered delinquent if there is an outstanding charge after 120- <br />days if insurance was involved, or 60 days for self -pay patients if payment arrangements <br />4870-2251-1828.v 1 <br />Formatted: Justified <br />Formatted: Line spacing: Exactly 9 pt <br />