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agencies designated to serve a specific range of addresses within a particular geographical area, or Emergency Service Zone (ESZ). In summary, the ESN facilitates selective routing and selective transfer, if required, of calls to the appropriate PSAP and the dispatching of proper service agency(ies). There are multiple public safety answering points to serving the residents of Cuyahoga County. There is one Wireless PSAP. Ohio Revised Code permits a County's Final Plan the authority to adjust the territory served by a Public Safety Answering Point. PSAP service area alignment may require minor changes to reflect technological changes and requested changes by governmental jurisdictions. Such changes may be accomplished as long as they are consistent with the general purpose and intent of the Final Plan. Existing contractual arrangements, user fee -structure, and determination of operational costs unrelated to 9-1-1 are not subject to the provisions of this plan 7.1 PSAP Notification Methods There are four primary methods available to process a 9-1-1 call to the emergency responder or appropriate agency. 1. DIRECT NOTIFICATION is used when the PSAP initially receiving the 9-1-1 call is the dispatch point for the agency that is the proper emergency responder for the type and location of the 9-1-1 call. 2. CALL TRANSFER is used when the initial PSAP is not the dispatch point for the appropriate emergency responder therefore the caller is transferred to the appropriate PSAP or dispatch point. 3. CALL RELAY is used when a PSAP obtains information from a caller and notifies another PSAP about the information received. 4. CALL REFERRAL is used when the PSAP receives a non -emergency call for an agency and provides the caller with the appropriate phone number to contact that agency. When the territory served by a PSAP changes by Plan amendment, appropriate changes in wireline 9-1-1 call routing will be made by the 9-1-1 coordinator. 7.2 PSAP Consolidation Although PSAP consolidation is a local decision made by each municipality, formation of PSAPs that serve multiple municipal emergency response agencies is encouraged. As stated, consolidation, where municipalities combine and operate multiple public -safety agencies in a single E911 facility, reduces costs and increases efficiency. E911 system capabilities, which provide the caller's telephone number, location and respective jurisdictional response agencies, have reduced the need for municipally -based PSAPs. Community and county leaders should work together to consolidate PSAP facility and equipment resources. Any PSAP(s) planning to relocate or consolidate are required to submit the new PSAP physical address to the county 9-1-1 Coordinator at least six (6) months prior to actively receiving 9-1-1 calls. 011