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i �Am <br />I&L <br />Quote <br />Scope of Work <br />Objective: <br />To provide a solution that enables your team to collaborate effectively inside and outside your organization - and scale as needed. <br />In scope: <br />• Kickoff meeting, via Webex <br />• Webex Calling solution design & review <br />• Provision Webex devices via customer provided spreadsheet <br />• Outbound Calling plan setup (PSTN) <br />• Manage and assist with porting of phone number(s) <br />• Configure basic call routing <br />• one Auto Attendant, maximum of 4 levels <br />• hunt groups and/or queuing are an additional fee <br />• Design and deploy e911 solution <br />• Basic e911 included, advanced e911 is an additional fee <br />• Webex Calling Control Hub configuration and migration execution <br />• Test and confirm all configurations and call routing <br />• Provision Voice Mail to Email <br />• Customer Admin / end user training via Webex <br />• Two live sessions provided, recorded for follow-up customer use <br />• Post -migration customer support - Included both 24/7 support via Cisco <br />• TEC support for Day 1 go live 8am-5pm M-F included <br />• Ongoing TEC technical support included for moves/adds/changes and support <br />• Customer will be billed for Labor upon completion of the PSTN port <br />• Billing for monthly recurring items will start on the provisioning date. <br />Out of scope: <br />• Customer network configuration <br />• Onsite installation and support. Customer responsible for physical phone deployment <br />• Installation of network cabling <br />• Configuration of fax services (ATA adapter configuration available to allow fax services for additional charge) <br />• Integration with Overhead analog speaker systems (ATA adapter configuration available to allow paging systems for additional charge) <br />• Postage machine <br />• Fire alarm lines <br />• Security lines <br />• Credit card machines <br />• Postage meter <br />• Speakers / Amps <br />• Door access (ATA/SIP adapter configuration available to allow for door systems for additional charge) <br />Project Timeline and Customer Expectations <br />We expect the project to be 30 to 45 days, specific timelines will be communicated at the project kick. <br />• Expected Start Date: TBD <br />• Expected End Date: TBD <br />• Project Kickoff Call <br />• Design and review <br />• Control Hub configuration <br />• End user verification <br />• Call routing implementation <br />• Call routing testing & confirmation <br />• Device & software Implementation <br />• Training via Webex <br />• Porting <br />• Go live <br />• Support <br />Information needed from Customer: <br />TEC Communications - Quote 5 2294 v3 <br />