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EXHIBIT A
<br />Stephen Campbell & Associates, ln' Phone: (216) 292 -7121
<br />{
<br />241 S Allen B/vd., Beachwood, OH 44122
<br />GUARANTEED MAINTENANCE SERVICE AGREEMENT
<br />1. Stephen Campbell & Associates, Inc. will maintain for the original purchaser, the equipment covered in efficient operating
<br />condition on a year -to -year basis, provided that this equipment is placed under this Agreement within one year from date of
<br />original purchase and the Agreement is continued in force without lapse, and is non - transferable.
<br />2. Equipment placed under this Guaranteed Maintenance Service (GMS) Agreement more than one year after date of original
<br />sale is subject to inspection by Stephen Campbell & Associates, Inc. or its authorized service dealer representative, to
<br />determine that the equipment is in good operating condition. If the equipment is not in such condition, the customer will be
<br />charged a separate charge for any necessary overhauling or rebuilding of such equipment.
<br />3. All parts necessary as replacement parts will be furnished without charge with the exception of tapes, connectors, cables,
<br />or special accessories. The GMS Agreement excludes fire, theft, water damage, accidents, abuse, power line fluctuations,
<br />acts of God, or repairs by unauthorized personnel, or any other cause not due to fault of Dynamic Instruments.
<br />4. Guaranteed Maintenance Service coverage includes: All parts, labor charges, travel charges, and necessary shop repairs.
<br />It does not include moves, adds, and changes.
<br />5. Response time for emergency conditions will be within twenty -four (24) hours from the time that the call is received by the
<br />authorized service agent. Emergencies are defined as the inability to record incoming calls. Non - emergency response time
<br />may extend to the next business day - -8:00 a.m. to 5:00 p.m.
<br />6. Stephen Campbell & Associates, Inc.'s responsibility with respect to the GMS Agreement is limited to Dynamic Instruments
<br />equipment covered and does not cover the telephone company's trunks and circuits, or any outside manufacturers.
<br />7. The customer shall allow employees of Stephen Campbell & Associates, Inc. and representatives of Stephen Campbell &
<br />Associates, Inc. access, as needed, to premises and facilities where the equipment is to be maintained at all hours consistent
<br />with the requirements of this Agreement.
<br />8. Any maintenance or service work performed on the equipment by anyone other than an authorized agent of Stephen Campbell
<br />& Associates, Inc. during the period of this Agreement without consent of Stephen Campbell & Associates, Inc. shall render
<br />this Agreement null and void.
<br />9. This Agreement is for one year, and can be renewed each year at the annual renewal date. If applicable, the customer agrees
<br />to pay any sales tax or other tax imposed with respect to this Agreement.
<br />10. Stephen Campbell & Associates, Inc. is not responsible for loss of business to the customer caused by the equipment failure.
<br />If the foregoing disclaimers are contrary to applicable law or otherwise are held by a court of competent jurisdiction to be
<br />ineffective, Dynamic Instruments' and Stephen Campbell & Associates Inc.'s liability, if any, for damages shall not exceed
<br />the end user's purchase price for the product(s) or part(s) in question.
<br />CUSTOMER: * North Olmsted Police Department
<br />ADDRESS: 27243 Lorain Road
<br />* North Olmsted, OH 44070
<br />EQUIPMENT
<br />CONTRACT PERIOD ��
<br />AMOUNT
<br />(1) DI -939/E 32 -CH Opt Recorder, S/N 1816,
<br />.including Courier & UPS
<br />7 -1 -2005 thru 6 -30 -2006
<br />$2,800.00
<br />By:
<br />(PRINTED NAME)
<br />Date:
<br />J&�ek,rL_ 2
<br />STEPHEN CAMPBELL & ASSOCIATES, INC.,
<br />Date: April 21, 2005
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