2007-109 Resolution - Laserfiche WebLink

Home Browse Search

? 10 APPLA NDIX A - I+'Y 2007 STATEMENT OF WORK A. GENERAL ItE, QUIREMENTS The Recipient agrees to process those housing discrimination complaints arising within its jurisdiction, except as otherwise stated in this Statement of Work (SOW). The Recipient ab ees to cooperate with HLTD in handling and processing housing discrimination complaints filed under the Fair Housing Act and the fair housing law enforced by the Agency in accordance with the Interim Ab eement and any amendments or revisions thereto executed during the course of this agreement by the signatories. The Recipient agrees to implement appropriate directives provided to it by the Department. The Recipient agrees to follow technica] guidance provided by HUD in processing all dual- filed complaints vouchered for under this Cooperative Agreement until the Department rescinds the requirement in writing to the Recipient. The Recipient agrees to furnish all staffing information as required by Article 1 of this Cooperative Agreement. The Recipient may be required to participate in customer satisfaction research and evaluation activities under this Cooperative Agreement. The Recipient agrees to furnish all information collected from its customers to HUD in a form to be defined by the Department. B. CAPACITY BLTILDING The Recipient agrees to develop a complaint processing capability sufficient to enable the Recipient to process al] housing discrimination complaints arising under its jurisdiction in future years. The Recipient also agrees to process housing discrimination complaints in accordance with A. above, General Requirements, and in accordance with the Criteria for Processing which are incorporated herein as Attachment A to the Schedule of Articles. The Recipient further agrees to implement the Capacity Building activities set forth in its application for funding. A list of product deliverables and timetables is at the end of this Statement of Work.