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Northeast Ohio Public Energy Council Drafi Natural Gas Plan of Operation and Governance <br />Credit and collection processes concerning billing will remain the sole <br />responsibility of the selected Supplier(s) and the local distribution company as provided <br />by state Iaw. Under no circumstances shall NOPEC have any responsibility for payment <br />of any bills. <br />. Unless otherwise specified in the Supply Contract, all billing shall be based on the <br />meter.readings generated by meters of the distribution company at the customer facilities. <br />Consumer bills shall be rendered monthly. Customers are required to remit and comply <br />witlz the payment terms of the natural gas distribution utility and/or the Supplier. Billing <br />may take place through the distribution company at the Supplier's option. In the event <br />that necessary billing data is not received from the distribution company in time to <br />prepare monthly bills, the Supplier reserves the right to issue a bill based on an estimate <br />of the participating customer's usage for that billing period. Any over-charge or under- <br />charge will be accounted for in the next billing period for which actual meter data is <br />available. <br />2.5.4.3 Standard Terms and Conditions Pertaining to Individual Account Service <br />The. following customer protection provisions are anricipated to be contained i,n a <br />Supply Contract. <br />A. - -Title: Title to and risk of loss with respect to the natural- gas wi11 transfer <br />from Supplier to participating customers at the point-of-sale which is the customer side of <br />?the meter. <br />_ ?.? ..-. :T. : B:= ` Jnitiation af Supply -Service: _ Natural- Gas<deliveries pursuan.t -to the?-Supp4y <br />Contract will begin on the first meter reading date following the scheduled initiation of <br />service date for each rate class or customer group, or individual customer as described in <br />the Supply Contract, or as soon as necessary arrangements can be made with the <br />distribution company thereafter and will end on the last meter reading date prior to the <br />expiration date. The Supplier has the right to request a"special" meter reading by the <br />distribution company to initiate energy delivery and agrees to accept all costs (if any) for <br />such meter reading. The participating customer also has such a right, and similazly would <br />bear the costs (if any) of such special meter reading. <br />C: Standard Limitation of Liability: Recognizing that natural gas provided <br />under the Supply Contract shall be ultimately delivered by the distribution company, to <br />the extent permitted by law, the Supplier shall not be liable for any damage to a <br />participating customer's equipment or facilities, or any economic losses, resulting directly <br />or indirectly from any service interruption, discontinuance of service, inegular service or <br />similar problems beyond the Supplier's reasonable control. To the extent pemutted by <br />Iaw, except as expressly stated in the Sugply Contract, the Supplier will make no <br />representation or warranty, express or implied (including warranty of inerchantablity or of <br />fitness for a particular purpose), with respect to the provision of services and natural gas. <br />COL 281320.2 <br />76130/16064 <br />13