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<br />? <br />INCLtJDING, BUT NOT LIMITED TO, WARRANT(ES OF <br />PERFORMANCE, MERCHANTABILITY, FITNESS FOR A <br />PARTICULAR PURPOSE, ACCURACY, OMISSIONS, <br />COMPLETENESS, CURRENTNESS AND DELAYS. SUBSCRIBER'S <br />EXCLUSIVE REMEDY AND WESTS, ITS AFFILIATES AND/OR <br />CONTRIBUTORS' ENTIRE LIABILITY UNDER THIS AGREEMENT, IF <br />ANY, FOR ANY CLAIM(S) FOR DAMAGES RELATING TO THE <br />SERVICES OR THE SERVICE DATA WHICH ARE MADE AGAINST <br />THEM, INDIVIDUALLY OR JOINTLY, WHETHER BASED IN <br />CONTRACT OR NEGLIGENCE, SHALL BE UMITED TO THE <br />AGGREGATE AMOUNT OF CHARGES PAID BY SUBSCRIBER <br />RELATIVE TO THE SPECIFIC SERVICE, PRODUCT OR FEATURE <br />(i.e., DATABASE, SERVICE OR FEATURE), AS APPIICABLE, WHICH <br />IS THE BASIS OF THE CLAIM(S) DURING THE 12 MONTH PERIOD <br />PRECEDING THE EVENT GIVING RlSE TO SUCH CLAIM. IN NO <br />EVENT SHALL WEST, ITS AFFILIATES ANO/OR CONTRIBUTORS BE <br />LIABLE TO SUBSCRIBER FOR ANY CLA1M(S) RELATING IN ANY <br />WAY TO (i) SUBSCRIBER'S INABILITY OR FAILURE TO PERFORM <br />ANY RESEARCH OR RELATED WORK OR TO PERFORM SUCH <br />RESEARCH OR WORK PROPERLY OR COMP!_ETELY, EVEN IF <br />ASSISTED BY WEST, ITS AFFILIATES OR CONTRIBUTORS, OR ANY <br />DECISION MADE OR ACTION TAKEN BY SUBSCRtBER IN RELIANCE <br />UPON SERVICE DATA, OR (ii) ANY LOST PROFITS OR OTHER <br />CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT OR <br />SPECIAL DAMAGES RELATING IN WHOLE OR IIV PART TO <br />SUBSCRIBER'S RIGHTS HEREUNDER OR U3E OF, OR INABILITY <br />TO USE THE SERVICE DATA EVEN IF WEST, ITS AFFILIATES <br />AND/OR CONTRlBUTORS HAVE BEEN ADVISEO OF THE <br />POSSIBiLITY OF SUCH DAMAGES, OR (iii) THE PROCURING, <br />COMPILING, tNTERPRETING, EDITING, WRITING, REPORTING OR <br />DELIVERING SERVICE DATA. FURTNER, WEST SHALL HAVE NO <br />LIABILITY WHATSOEVER TO SUBSCRIBER FOR ANY CLAIM(S) <br />RELATING IN ANY WAY TO ANY THIRD PARTY FEATURE. <br />7. Limitation of Claims <br />Except for Gaims relating to Charges or improper use of the Service <br />Data, no claim, regardless of fortn, which in any way arises out of this <br />Agreement or the use of, or inability to use, the Senrices, Service Data or <br />Features may be made, nor action based upon such Gaim brought under <br />this Agreement morethan one year after the basis for the daim becomes <br />known to the party desiring to assert it. <br />8. Effect of Agreement <br />This Agreement (which inGudes all applicable Order Forms, Additional <br />Terms and the like) embodies the entire understanding between the <br />parties with respect to the subject matter of this Agreement and except <br />as othervvise provided herein supersedes any and all pnor <br />understandings and agreements, oral or written, reladng to the subject <br />matter. Except as otherwise provided in this Agreement, West may <br />amend the terms and conditions of this Agreement by giving Subscriber <br />at least 30 days prior written or online notice. Any other amendment <br />must be in writing and signed by both parties. <br />9. Tem? and Tertnination <br />This Agreement and each Order Form incorporated herein will become <br />effective upon approval by West in St Paul, Minnesota and will continue <br />for a minimum of 12 months. Thereafter, Subscriber may tertninate any <br />one or more product subscxiptions by giving written notice of termination. <br />West may terminate a product subscription upon 30 days prior written <br />notice, if such Service is no longer commeraally avaitable. Subscxiber <br />may tertninate immediately by giving written notice of termination after <br />receiving notice of any amendment (as pertnitted under paragraph 8) <br />containing new tertns that materially alter the terms of this Agreement <br />and are unacceptable to Subscriber. West may tertninate this <br />Agreement, induding all product subscripUons immediately upon giving <br />written noGce of termination to Subscriber 'rf Subscriber commits a <br />material breach of this Agreement or of any obligadon to West under any <br />other agreement between the parties. Subscriber _may tertninate this <br />Agreement or any one or more of Subscribers product subscrtptions <br />immediately upon giving written notice of termination if West commits a <br />materiat breach hereof. <br />10. Force Majeure <br />WesYs performance under this Agreement is subject to intercuption and <br />delay due to causes beyond its reasonable control such as acts of God, <br />acts of any govemment, war or other hostility, civil disorder, the <br />elements, fire, explosion, power failure, equipment failure, industrial or <br />labor dispute, inability to obtain necessary supplies and the like. <br />11. Notices <br />Except as otherwise provided in this Agreement, all notices must be <br />given in writlng to West at 610 Opperman Dnve, P.O. Box 64833, St. <br />Paul, Minnesota 55164-0833, Attention: Customer Servtce, and tc <br />Subscriber at the address set forth below. <br />12. General Provisions E <br />This Agreement wiu pe governed by and construed under the law oi .,,e <br />state of Minnesota. U.S.A. without regard to conflicts of law provisions. <br />The parties agree that the state and federal courts sitting in Minnesota <br />will have exdusive jurisdiction over any cfaim arising out of this <br />Agreement and each party Consents to the exclusive junsdiciion of such <br />courts. Neither this Agreement nor any part or portion hereof may be <br />assigned, subliCensed or otherwise transferred by Subscriber without <br />WesYs prior written consent. 5hould any provision of this Agreement be <br />held to be void, invalid, unenforceable or illegal by a court, the validity <br />and enforceability ot the other provisions will not be affected thereby. <br />Failure of either party to enforce any provision of this Agreement will not <br />consGtute or be wnstrued as a waiver of such provision or of the right to <br />enforce such provision. The headings and captions contained in this <br />Agreement.are inserted for convenience only and do not constitute a part <br />hereof. <br />13. ExpoR Laws <br />The Services, the Services technology and its related documentation <br />may be subject to and may not be exported or reexported in violation of <br />the U.S. Export Administration Act and its implementing regulations. <br />M <br />W 2/1/02 <br />00000000 117.dot