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i <br /> <br />8. GREAT LAKES will provide continued billing processes which will <br />include: <br />a. Follow Up statement to responsible party approximately every 4 <br />weeks after initial billing for 3 months. <br />b. Respond to inquiries or correspondence from Medicaid, Medicare, <br />other Third Party Payer, or Responsible Party. <br />c. Provide Customer Service Support via a toll free number, <br />1-800-845-GLBA, Monday through Friday 8:00am to S:OOpm. <br />d. Contact listed payers for claim status reports within 30-45 days of <br />last claim submission. <br />9. GREAT LAKES will provide cash posting services which will include: <br />a. Posting of Payment to appropriate patient accounts. <br />b. Posting of appropriate Medicare and Medicaid allowances to <br />accounts. <br />c. Posting of necessary write-offs. <br />10. GREAT LAKES will provide MiJNICIPALITY the following monthly <br />reports : <br />a. A/R Summary / Aged Trial Balance <br />b. Month to Date Transaction Summary <br />c. Payments/adjustments by Deposit Date. <br />d. Payments/adjustments by Payor Type <br />e. Procedure Code Utilization Report <br />f. Balance Sheet <br />RESPONSIBILITIES OF MUNICIPALITY <br />11. The MLTNICIPALITY shall make reasonable efforts to acquire the following <br />information with the transport report: <br />a. Patient's Name <br />b. Patient's Address <br />c. Patient's Phone Number <br />e. Patient's Social Security Number <br />f. Patient's Date of Birth <br />g. Date of Service <br />h. Patient's treatment and medical condition <br />i. Transport Origin and Destination <br />3 <br />- -? 1