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AGREEMENT FOR AMERITECH CENTREX SERVICE BETWEEN SBC AND CITY OF NORTH OLMSTED This Agreement (the "Agreement") is entered into by and between SBC Global Services, Inc., a Delaware corporation, with its principal offices at 225 West Randolph Street, Chicago Illinois 60606 on behalf of The Ohio Bell Telephone Company, an Ohio corporation which uses the registered trade name SBC Ohio (herein referred to as "SBC"), with offices at 150 E. Gay Street, Columbus, Ohio 43215, and City of North Olmsted ("Customer"), with principal offices at 5200 Dover Center Road, North Olmsted, Ohio 44145. The terms, conditions and definitions herein and in the Attachments shall be referred to as the "Agreement" unless the context requires otherwise. In consideration of the mutual covenants and promises herein contained and other good and valuable consideration, the parties agree as follows: 1.0 Services. SBC agrees to furnish and Customer agrees to subscribe to and pay for, during the term of the Agreement, the Ameritech Centrex Service (the "Services"). 2.0 Term Of Agreement. The Agreement shall be effective as of the date of the last signature hereto (the "Effective Date"). The Services will be provided for a period of eightv-four (84) months beginning on the date that the Services are first provided to Customer (the "Service Period") The term of the Agreement begins on the Effective Date and continues until the end of the Service Period, unless canceled or terminated as provided herein. 3.0 Definitions. The terms set forth in Attachment 1, when used herein shall have the meaning set forth in that Attachment. SBC OBLIGATIONS 4.0 Services and Provided Features 4.1 General Scope of Services. The Central Office based Services provided pursuant to the Agreement are designed to process direct inward dialing to stations, direct outward dialing, intercom calls and network access. SBC will furnish, install and maintain up to Customer's Network Interface all equipment, cabling and materials necessary to provide the Services in accordance with the Agreement. The Customer's Service location(s) are specified in Attachment 2 of the Agreement. 4.2 Service Features. The features specified in Attachment 3 of the Agreement are included in the rates and charges specified in Attachment 4 and are available to the Customer at no additional cost. Any optional features are available to the Customer at the then current Tariff or Catalog rates and charges as set forth in paragraph 28.0 below. 4.3 Cutover of Services. The Cutover of the Services shall be at a date mutually agreed td by Customer and SBC. 5.0 Maintenance. SBC will maintain, at no additional charge to Customer, all the cable and wire from SBCs Central Office to the Nefinrork Interface. 6.0 Rate Stabilitv. The Variable Term Payment Plan ("VTPP") Service Rates and Non- Recurring Charges specified in Attachment 4 of the Agreement shall not be subject to SBC or Public Utilities Commission of Ohio ("PUCO") initiated rate increases for the term of the Agreement. City of North Olmsted Centrex 03-0H-70816 (dsb) 05/28/03