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, <br />I , , ?? <br />? <br />Stqphen CamPbell & Associates, lnc. Phon?"(2161 292 ?-7 12 1 <br />2418 Allen Blvd., Beachwaad, OH 44122 <br />GUARANTEED MAINTENANCE SERVICE AGREEMENT <br />1. Stephen Campbell & Associates, Inc. will maintain for the original purchaser, the equipment covered in efficient operating <br />condition on a year-to-year basis, provided that this equipment is placed under this Agreement within one year from date of <br />originaf purchase and the Agreement is continlied in force without lapse, and is non-transferable. <br />2. Equipment placed under this Guaranteed Maintenance Service (GMS) Agreement more than one year after date of original <br />sale is subject to inspection by Stephen Campbell & Associates, Inc. or its authorized service dealer representative, to <br />determine that the equipment is in good operating condition. If the equipment is not in such condition, the customer will 6e <br />charged a separate charge for any necessary overhauling or rebuilding of such equipment. <br />3. All parts necessary as replacement parts will be furnished without charge with the exception of tapes, connectors, cables, <br />or special accessories. The GM5 Agreement excludes fire, theft, water damage, accidents, abuse, power line fluctuations, <br />acts of God, or repairs by unauthorized personnei, or any other cause not due to fault of Dynamic Instruments. <br />4. Guaranteed Maintenance Service coverage includes: All parts, labor charges, travel charges, and necessary shop repairs. <br />It does not include moves, adds, and changes. <br />5. Response time for emergency conditions will be within twenty-four (24) hours from the time that the call is received by the <br />authorized service agent. Emergenc+es are defined as the inability to record incoming calls. Non-emergency response time <br />may extend to the next business day-8:00 a.m. to 5:00 p.m. <br />6. Stephen Campbell & Associates, Inc.'s responsibility with respect to the GMS Agreement is limited to Dynamic Instruments <br />equiprnent covered and does not cover the telephone company's trunks and circuits, or any outside manufacturers. <br />7. The customer shall allow employees of Stephen Campbell & Assoeiates, Inc. and representatives of Stephen Campbell & <br />Associates, Inc. access, as needed, to premises and facilities where the equipment is to be maintained at all hours consistent <br />with the requirements of this Agreement. <br />8. Any maintenance or service work performed on the equipment by anyone other than an authorized agent of Stephen Campbell <br />& Associates, lnc. during the perfod of this Agreement without consent of Stephen Campbell & Associates, Inc. shall render <br />this Agreement null and void. <br />9. This Agreement is for one year, and can be renewed each year at the annual renewal date. The customer agrees to pay any <br />sales tax or other tax imposed with respect to this Agreement. <br />10. Stephen Campbell & Associates, Inc. is not responsible for loss of business to the customer caused by the equipment faiture. <br />If the foregoing disclaimers are contrary to applicable law or otherwise are held by a court of competent jurisdiction to be <br />ineffective, Dynamic Instruments' and Stephen Campbetl & Associates fnc.'s liability, if any, for damages shall not exceed <br />the end user`s purchase price for the product(s) or part(s) in questipn. <br />COMPANY NAME: * North Olmsted Po(ice Department <br />AGuRESS: ' 27243 Lvrain F;oad <br />* North Olmsted, OH 44070 <br />EO.UIPMENT I CONTRACT PERIOD ? AMOUNT ? <br />(1) DI-939/E 32-CH Opt Recorder, S/N 1816, <br />including Courier & UPS 7-1-03 thru 6-30-04 $2,625.00 <br />By: <br />By : <br />STEP EN CAMPBELL & SSOCIATES, INC. <br />(PRtNTED NAME) <br />Date: <br />S+pphen 8 Campba11 _ <br />Date: May,ft, 2-003 <br />