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<br />Stqphen CamPbell & Associates, lnc. Phon?"(2161 292 ?-7 12 1
<br />2418 Allen Blvd., Beachwaad, OH 44122
<br />GUARANTEED MAINTENANCE SERVICE AGREEMENT
<br />1. Stephen Campbell & Associates, Inc. will maintain for the original purchaser, the equipment covered in efficient operating
<br />condition on a year-to-year basis, provided that this equipment is placed under this Agreement within one year from date of
<br />originaf purchase and the Agreement is continlied in force without lapse, and is non-transferable.
<br />2. Equipment placed under this Guaranteed Maintenance Service (GMS) Agreement more than one year after date of original
<br />sale is subject to inspection by Stephen Campbell & Associates, Inc. or its authorized service dealer representative, to
<br />determine that the equipment is in good operating condition. If the equipment is not in such condition, the customer will 6e
<br />charged a separate charge for any necessary overhauling or rebuilding of such equipment.
<br />3. All parts necessary as replacement parts will be furnished without charge with the exception of tapes, connectors, cables,
<br />or special accessories. The GM5 Agreement excludes fire, theft, water damage, accidents, abuse, power line fluctuations,
<br />acts of God, or repairs by unauthorized personnei, or any other cause not due to fault of Dynamic Instruments.
<br />4. Guaranteed Maintenance Service coverage includes: All parts, labor charges, travel charges, and necessary shop repairs.
<br />It does not include moves, adds, and changes.
<br />5. Response time for emergency conditions will be within twenty-four (24) hours from the time that the call is received by the
<br />authorized service agent. Emergenc+es are defined as the inability to record incoming calls. Non-emergency response time
<br />may extend to the next business day-8:00 a.m. to 5:00 p.m.
<br />6. Stephen Campbell & Associates, Inc.'s responsibility with respect to the GMS Agreement is limited to Dynamic Instruments
<br />equiprnent covered and does not cover the telephone company's trunks and circuits, or any outside manufacturers.
<br />7. The customer shall allow employees of Stephen Campbell & Assoeiates, Inc. and representatives of Stephen Campbell &
<br />Associates, Inc. access, as needed, to premises and facilities where the equipment is to be maintained at all hours consistent
<br />with the requirements of this Agreement.
<br />8. Any maintenance or service work performed on the equipment by anyone other than an authorized agent of Stephen Campbell
<br />& Associates, lnc. during the perfod of this Agreement without consent of Stephen Campbell & Associates, Inc. shall render
<br />this Agreement null and void.
<br />9. This Agreement is for one year, and can be renewed each year at the annual renewal date. The customer agrees to pay any
<br />sales tax or other tax imposed with respect to this Agreement.
<br />10. Stephen Campbell & Associates, Inc. is not responsible for loss of business to the customer caused by the equipment faiture.
<br />If the foregoing disclaimers are contrary to applicable law or otherwise are held by a court of competent jurisdiction to be
<br />ineffective, Dynamic Instruments' and Stephen Campbetl & Associates fnc.'s liability, if any, for damages shall not exceed
<br />the end user`s purchase price for the product(s) or part(s) in questipn.
<br />COMPANY NAME: * North Olmsted Po(ice Department
<br />AGuRESS: ' 27243 Lvrain F;oad
<br />* North Olmsted, OH 44070
<br />EO.UIPMENT I CONTRACT PERIOD ? AMOUNT ?
<br />(1) DI-939/E 32-CH Opt Recorder, S/N 1816,
<br />including Courier & UPS 7-1-03 thru 6-30-04 $2,625.00
<br />By:
<br />By :
<br />STEP EN CAMPBELL & SSOCIATES, INC.
<br />(PRtNTED NAME)
<br />Date:
<br />S+pphen 8 Campba11 _
<br />Date: May,ft, 2-003
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