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15.4 Written grievances must be filed on the form provided <br />by the F.O.P. and shall contain, but not be limited to, the <br />following information. <br />1. Date and time grievance occurred: <br />2. Description of incident giving rise to the grievance: <br />3. Articles and sections of the agreement involved: <br />4. Relief requested: <br />5. Signature of the employee <br />15.5. The following steps shall be followed in the <br />processing of a grievance. <br />Step 1. Within five (5) working days of the incident or knowledge <br />of the incident (but in no case later than thirty (30) calendar <br />days from the actual facts) which give rise to the grievance, the <br />aggrieved employee shall submit his written grievance to the Shift <br />Lieutenant, or his designee, who shall indicate the date and time <br />of receipt of the grievance, and affix his signature to the <br />grievance form. That Shift Lieutenant shall respond in writing to <br />the grievant within five (5) working days of receipt of the <br />grievance. <br />Step 2. A grievance unresolved at Step 1 may be submitted by the <br />grievant to the Chief of Police, or his designee, within five (5) <br />working days from receipt of the Step 1 answer. It shall be the <br />responsibility of the Chief of Police, or his designee, to <br />investigate the matter, hold such hearings as necessary, and to <br />provide a written response to the grievant within the (10) working <br />(23) <br />