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05/1512046 17:43 FAX
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<br />YOUR VERIZON WtRELESS CUS"fflAIER IrGREEMENT
<br />WeYe Uerizzm Wlreless. Piease carefiuly read this agrmnent induding
<br />the calling pian or plans you've chosen, beb-e Ning it in a We piace.
<br />(Para une copia de este documento en e:pafioi, tlame at o visite a
<br />nuestro website a www.espanpl.vzwshoa.c4m.)
<br />By accepbRg lhis agreement. You're bamd by ifs oonditions. It covers
<br />impcxtant top+c:s such as hnw bng ii lasts, fees tor early termiination and
<br />late payments, our rights tO change ils cawditians and your wireWu
<br />setvice, limitalions of Gabiity, priswy, and settlement M disputes by
<br />arbitratlon instead of in court. N you accept Ihis agreement, it will apply
<br />to all your wiretess service from us, inciudixa all your existing cAng
<br />plans and other lines in senrice.
<br />Your Calling Plans
<br />YOUR CALLiNG PLANS @ECOME PART Of TNlS AGREEYENT.
<br />Tha prices you pay may depend in pert ai how long-the minimum
<br />tsffn-you'te agreeing in advance to do twsiness wilh us. Calling plans
<br />describe fhese prices and yaur mini?num term. 7o the exterst any
<br />condlpnn in your cal(ing plan expressly eor:flicks with this agreement,
<br />the cundiiion in your saiNng plan MriB govem. H at any time }}nww change
<br />your service {by acxep6ng a prornotion, for example}, pou'# be subject
<br />to any requiremenis, sucfi as a new mininiurn term, we set for that
<br />change_
<br />Your Fitgh#s To Refuse Or Cance! 7his Agreement
<br />THIS AGREEMENT STARTS WHEN YOU ACCEPT. Peragtaphs
<br />marked "m" conGnue after iE eards. You accept when you do any of the
<br />f411owOng things atler an opPortunity to review this agreement
<br />• Gtve us a written or elecVornc signah?re;
<br />• Te11 us oraYy or electrorucaliy tfiai you acept;
<br />• Activate yair service thtough yaur witeless pfione;
<br />• Open a package that says you are asxepUng by opening !t: or
<br />• Use your service after making any change or addition wher? we've told
<br />you #hat the change or additkon requires ameptmce.
<br />IF YOU DON'T WANT TO ACCEPT, i701i'T' DO ANY DF 7HESE
<br />TNlNGS. You can canoe! (lf you're a rew aist+cmr) or go badc b tlhe
<br />conditions of your former customer agreement (if youYe akeady a
<br />customer) without additional fiees if you te11 u5 (and relum to us in good
<br />condition eny wireless phona you got from us with yaur new service)
<br />WI7HIN 15 UAYS of actepting. You71 sUll b3 responsible fhrough that
<br />dete for the new service and any daarges associated wi(h iL
<br />Your Riyhts I'o Change Or End Your Service: Tarrnination Fees; Phone
<br />Nurnber Portabitity
<br />- Except as explicidy permitk?ed by this agrES+nent, you're agreeing to
<br />maintain service with us ior your minimum beirn. (Periods af suspens+an
<br />oi service don't count towards yaur minimum tsrm.) Atter that, you'tl
<br />become a month-to-manfh cttstomer ander #his agreemeM YOU M{!S'f'
<br />PA7 US UP TO $175 PER WIRELESS flH0NE fiIUMBER AS AN
<br />EARLY TERMIhATiON FEE IF YOU CHflOSE TO EI+1D YUUR
<br />SERVICE SEFORE BECOMlNG A Mt3M'H-TO-MONTH CUSTOMER,
<br />OR IF WE TERM]NATE 1T EARLY FOR {'s00p GAUSE. (Titis fee
<br />appiies only to the extent permifted by law. If you buy yaur wireless
<br />phone fram an agent or third-part}+ vendor, you should check to see if
<br />they charge s separate termination tee.) 1f you terminale your service
<br />as o1 iha end of ycwr minimum tefm, you wcnY be responsibte fw any
<br />remaining part of your manthiy biHing cycte. Oth4twlsc, ali
<br />toraainatfona by you during a monthty billing cycle become
<br />elYectlve on the last dry of tliat WHing cycle, You'N remain
<br />tesponsible 1'ot all frms and charges incuned until then and won't be
<br />entitled to any partL31 month credits or retunds. You may bE abte to
<br />take, or °pwt," your current wiraless phane number to another service
<br />provider. {i you requost your new senrice provider to port a number from
<br />us, and we receive yaur requesk from that new service provider, we'll
<br />treat it as rrotce frnR, you tn teatninate our service for that number upon
<br />successtui canpleticm of porting. After ft porting is comp{eted, you
<br />won't be able to Lse our service fnr ihat number. You'il remain
<br />responsbie tor any erariy tenmination fea, and for atl fiees and charges
<br />thrnugh the erxi af that bllling cycle, W like any other #ermination. ff
<br />yau're porting a phone number to us from anather company, we may
<br />not be ab{e to provide you same services, such as 911 locafion
<br />setvices, 9mmediatelu.
<br />Our Rlghts To Maki! Changes
<br />Yaur swvice is subject to our business pfliicies, practices, and
<br />procedures, which we can change witliout notice. UNLESS
<br />OTMERWlSE FR4HtBITED BY LA1N, WE CAN ALSO CHANGE
<br />PRtCES AND ANY OTHER CONDITIONS IN TH}S AGREEMENT AT
<br />ANY TiME BY SENDING YOU WRfTTEW NOTICE PRIOR TO THE
<br />StLLING PER}Oa !V WHICN Tf1E CHANGES WOULD G0 lNTO
<br />EFFECT. iF YOU Ci-lOflSE TO USE YaUR SERVIGE AFTER THAT
<br />PUINT, YOU'ftE A{.CEPTiNG T#iE CHANGES. IF THE CHANGES
<br />tlA11E A MATERU?1. ADtIERSE EFFECT ON YC)t!, HOWEVER, Y4U
<br />CAN END TNE AFFECIED SERVICE, WITH4UT ANII' EARLY
<br />TERMIiJATtON FEE, JUST BY CAlLING US WITFtIN fib QAYS AFTER
<br />WE SEND WOTICE CF THE GHANGE.
<br />Your iNiWas Phone
<br />Your wkdess pfm fs any device you use to receive our wireless voice
<br />or da#a servics_ I imst comply wiih Federsi Gommunications
<br />Carimission reguiaUnns and be compatible wlth our netwark and your
<br />caNing plan. Whether you buy ycwr wireless phona firom us w sameone
<br />etse is antirely your chace. At times we may change yoar wireless
<br />phone's snflware or prngramming rernotely and without nntlce. This
<br />txwld affect data you've stored an, nr fhe way you've programmed, your
<br />wk-eiess pfmne. Your wirsless phm may alsa contain software that
<br />prevvents it irom bft used wdh any other company's wireless service,
<br />evan ND's no #anget iLsed to teceive our servica.
<br />Your Wiretos Phone Number And Caller tD
<br />You don't have any jights in any personat identification number, email
<br />address, or identifier we assign yau. (INe'!I teti you if we dacide to
<br />rhange ar reassign them.) 1'he sarne is true of your wireless phone
<br />number, except tor arty right you may haae to port it. Your wirelsss
<br />phone number and r ame may show up when you call someone. You
<br />can triactc this 'Ca11er tU' tar most can.s by dialing '67 betore each call,
<br />w by ordering per-line ca1J blacking (dieling *82 tu unblock) where it's
<br />avaNabte. You can't tdock Caller ID to seme numbers, such as iolf-free
<br />numbers. Removed k+sf senlence about moniforir?g.
<br />Hoyv Servlce Works
<br />Wireless, phanes use radio transmissions, so we can't provida servlce
<br />when your wlreless shane 'tsn't in range of one oF our #ransmission
<br />sites, or a transmissH)n site of another company thaYs agreed to carry
<br />our customers' cafls, ar if #here isn't sufficient network capacity
<br />available at that mcment, There are piaces, particu(arly in remote
<br />areas, with no service at aIL Weather, topography, buildings, your
<br />wireless phone, and '3ther conditions we dvn't control may also cause
<br />dropped caUs or othei- probtems.
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