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05/15/2005 17:44 FAX
<br />Qoo7
<br />or other customera; Df (Q 81J01VIIlQ 811y0I18 tCi I81Ttp8f WftI1 yOUf Y*BiBSS
<br />phone number. We can also tempararffy Wt your service for any
<br />operabianal cx govammeo#al reason.
<br />Directory Inlnrmation
<br />We don't publish directories o( our customers' phone numbers. We
<br />don't provide them to third parlies tor listing itti directories, either.
<br />Your Ptivscy
<br />m We have a duty under fedeta! !aw to piufiect the confidentialiiy of
<br />information about the quantity, technic;ai coafiguratian, type, destinaiion,
<br />and amount of your use of our service, toget-ier wfth sirnilar iniormation
<br />on your bilis. (T'his doesn't inciude your name, address, and vaire4ess
<br />phone number.) Except as provided in tilis agreement, we won't
<br />intentiDnally share personal infamaticsn abuut yau wiihaut your
<br />permissan. We may use and share itdnrmafian about you: (a) so we
<br />can provide our gnods w setvices; (b) so mhers r,an provide goods cx
<br />services to us, or to ynu on aur behatf; (c) sn we ur our affifiates can
<br />camrrwn'icate with you about goods ar services related to ihe ones you
<br />already receive (afthaugh you can caq us any time ff you don't want us
<br />1o do this); (d) to protect oursel+ees; or (e) as required by {aw, legai
<br />process, or exigent circumstances. In additicn, yau've authorized us to
<br />investigete your credit histary at any bme and b share credit
<br />information about you with crQdit reporft ageneies. lf ynu asic, we'll teV
<br />you the name and address of any credit ag+:ncy that g'ves us a crEdit
<br />report about you. Ifs illegal fur unautharizei peaple bo int$rcept your
<br />caNs, but such interoeptions can occur. For baining er quaaHHty
<br />assurance, we may also rrbnitor or record aur cal{s wifh you.
<br />Disclaimer Of Warrantls?xx
<br />- WE MAKE NO REPRESENTAT1ONS flR WARRANTIES, EXPRESS
<br />OR IMPLIED, 1NCLUD#MG, Tfl THE f;tTENT PERMtti'ED SY
<br />APPLICABLE LAW, ANY lMP1.iED WARRANTY 0F
<br />MERCHANTAB1LfTY OR F17NESS Ft3Ft A PARTICtlLAR PtJRPOSE
<br />CONCERNING YOUR SERVICE OR YOUR 1MRELESS PHONE. WE
<br />CAN'T PRQMISE UNlNTERRUPTED OR ERROR-FREE SERVICE
<br />AND DON'T AUTHOR(ZE ANYdNE TO M4KE ANY V?+ARRANTIES
<br />ON OUR BEHALF. THIS DOESN'T fllJ3RiVE YfJti OF ANY
<br />WARRAN7Y RiGHTS YOU Mt1Y #iAVE AGAINS7 ANYONE ELSE.
<br />Waivers And Lirnitations fl# Liabiiily
<br />- UNLESS THE LAW FOR8IDS iT IN ANY PAKTlCULAR CASE, WE
<br />EACH AGREE TO LIMR CLNiMS FOR DAWlAGE3 OR OTHER
<br />MONETARY RELIEF AGAINST EACN t3THER TO DIRECT
<br />DAMAGES. 7HI5 LiMtTATIQN /s?t+ID INAIVER WtLL APPLY
<br />REGARULESS bF T#1E THECIRY OF LtA81I.,1Ta', YYNETHER FitAlJD,
<br />AIlISREPRESENTATION, SREACN t7F CONTRAC'f, PERsONAi.
<br />(NJURY, PRt70UCTS LlABlL1TY, flR ANY OTHER THEaRY, THiS
<br />MEANS THAT NEITHER OF US 1!V!LL SEEK AtrY 1NDlitECT,
<br />SPEClAL, CON5EQUENTlAL, TREBLE, OR PUNiTIVE DAMAGES
<br />FRCtM THE OTHER. You agree we aren't liatle for prob{ems caused by
<br />you or a third party; by buifdings, hiAs, nehmoric congestion, tunnels,
<br />weather, vr ather lhings we don't control; or bv any act af God. You aiso
<br />agree we aren't fiabie for missed voice mals, or deletions of vaoe mal.s
<br />from your voice mailbox (i( pou have ons), ew:n if you've saved them. If
<br />anothe.r vireless Carrier is irtvoived ifl aty pn3biem (for ettartlple, while
<br />yau roam), you also agree to any lirnitations nt liabitity in iks iavor that it
<br />imposes.
<br />Dispufe Resolution And Mandatory Arbltratidn
<br />p WE EACii AGitl-:E TO SETTTLE DISPUTES (EKCEPT CER7AlN
<br />SMALL GAIM5) 0lILY BY ,4R8l1RATtON. THERE'S Ntl JUDGE OR
<br />JURY IN ARBMITION, AND REVIEW IS LIMITED, BUT AN
<br />ARBITRATOR CAN AWAftD THE SAME QAMAGES AND RELIEF,
<br />AND MUST NONQR THE SAME IIMITATIONS IN THIS
<br />AGREEMENT, AS A CDUR7 YYOULD. IF AN APPLICABLE STATU7E
<br />PROVlDES FflR AN AWAkt3 OF ATiORNEY'S FEES, AN
<br />aR91T#dATflR CM AWARD 7HEM, 700. WE ALSO EACH AGREE,
<br />70 7HE Fl1LLEST EXTENT PERMITTED 8Y U1W, THAT:
<br />{1} TNE FEDERAL AR8lTRATIQN AC'T APPLlES TO THIS
<br />AGREEMENT. EXCt:PT FOR Ql1ALtFYING SMAU. GLAIMS GOURT
<br />CASES, ANY COPt'(ROVERSY OR CtAiM ARf51NG OUT OF OR
<br />REtATING 7O 7HtS AGREEMENT. OR ANY PRIOR AGFtEEMEM'
<br />FOR WtREIESS SERVICE WITH lIS (}R ANY OF flt1R AFFILIATES
<br />OR PREDECESS03S 1N Ii+17ERE5T, 4R ANY PRODUCT OR
<br />SERVICE PRO1/10E-1) UPIDER flR 1N CONNECTIDN WITH TNIS
<br />AGREEMENT OR SUCH A PRIOR AGREEMENT, OR ANY
<br />ADVERTISING fOR SUCH PRODUC75 OR SERVICES, WILL BE
<br />SETTLEQ BY ttNE OR MORE NEUTRAL AR8ITRATORS BEFORE
<br />THE AMERtCRN ARBITRA710N ASSOGIATION (•AAA°) pR BETTER
<br />BUSiNESS Bt1REAi.1 ('89$r). YOU CAN ALSd BRiNG ANY tSSUES
<br />Yfli1 iAAY HAVE TU 3#iE A7TEN7'IflN OF FEpERAL, STATE, OR
<br />LOGAL GO1/Ei2NMEN"f AGFNCIES AND THEY CAN, IF THE LAW
<br />A{lOWS, SE£K REL.IEF AGAiNST US DN YOUR BENALF.
<br />(2) FOR CIAIMS OIrF-R $10,000, 7HE RAA'S WIRELE55 {NDUSTRY
<br />ARBITRATiON ("Wi0.j RULES WlLL APPLY. FOR CLAlMS OF
<br />$10,400 OR LESS, THE CON[FLAINING PARTY CAN CNOC?SE
<br />ElTHER TiiE AAJ?'S SUPPLEMENTARY PROCEDURES FdR
<br />COAISLIMEi2-RELAT=D DISPUTES, AN 1NDIVIDUAL ACTION IN
<br />SMALL C1A1MS COUR?. OR THE BBB'S RULES FOR BiNDING
<br />ARBlTRATION. ERCH OF US MAY BE REQUIRED TQ EXCHANGE
<br />RELEVANT EVlDEN;.E 1N ADVANCE. IN LARGE/GOMPLEX GASES
<br />UNDER THE WIA RULES, THE ARBITRATORS MUST RPPLY THE
<br />fEDERAL RUI.ES 0= EVfDENCE AND THE LOSER MAY HAVE THE
<br />AWARD REVIEINED SY A PANEL OF 3 NEW ARBITRATORS.
<br />(3) YOU CAN OSTAIN PROCFDURES, RULES, AND fEE
<br />WFORMATiON FRt)M Ti1E AAA (WWW.ADRORG), THE BBB
<br />{WiNW.88B.4RG), i)R FROM US, 7HIS AGREfMENT DOESN'T
<br />PERMIT CtASS ARBiTRATION8 EVEN fF THOSE PROCEDURES
<br />QR RULES WOUID. IN EXCHANGE FOR YOUR AGREEMENT TO
<br />ARBITRATE ON AN tNDiVfDUAL SASIS, WE'RE PROV(DfNG YOU A
<br />FFtEE iNTERNAL NiEDiATION PRC?GRAM. MEDIATlflN 1S A
<br />PRUCESS FOR MUTIlALLY RES4LViNG QiSPi1TES. A MEDIATOR
<br />CAN HELP PARIiEE REAC#-! AGREEMENT, Blli' DOESN'T DECIDE
<br />TFlEIR ISSUES, IN OllR MEDiATIQN PROGRAM, WE'LL ASSIGN
<br />SOMEONE (WHO %%Y BE FROM OUR COMPAIVY) NOT DIRECTLY
<br />INVOLVED IN THE DISPUTE 7Q MEDIA'iE. THAT PERS4N WILL
<br />HAVE ALL THE RIC3HTS AND PROTECTIONS OF A MEDIATOR.
<br />NGTNltdG SAID 1N 'tNE MEDIATlON CAN BE USED IN A LATER
<br />ARHiTRATION CR LRWSUiT. GONTACT US A7
<br />YV1NIN.VERJZONWiR1=LE5S.COhfi OR THROUGH CUSTflMER
<br />SERVICE TO FIND OUT NlORE.
<br />(4) IF YOU REQUEST MEDlATION UNDER OUR PROGRAM.
<br />PARTICIPATE IN GO7D fAtTH 1N AT LEAST ONE TELEPHONIC
<br />MED1ATIaN SES510N, AND THE MEDlATlON DOESN'7 RESOLVE
<br />THE DlSPUTES BETIUEEN US, Yt1E'LL PAY ANY F1llNG FEE LATER
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