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TERMS AND CONDITIONS <br />FiYE <br />PRICING GUARANTEE: Upon each anniversary date of this agreement, the existing prices shall automatically increase by seaett percent <br />(the Rate). Price increases above the Rate may occur at any time when 1) Company costs increase above the Rate and 2) Customer <br />accepts the increase. Any increase above the Rate is considered accepted by Customer if Customer does not provide Company with its <br />written disagreement within 30 days from the date of increase. The weekly charge for a person no longer employed by Customer ends <br />when all applicable products are returned. Customer will be charged for shortages, damages, emblems, embroidery, installation, <br />style/color/size changes, replacements for new or abnormal sized garments, environmental/energy charges, and return charges <br />according to Company's policy and then prevailing rates. Any charges covered on the reverse side are the present prevailing rates for <br />that service, as agreed upon. <br />CUSTOMER SERVICE GUARANTEE: Customer may discontinue services of Company if Company is given prompt written notice, by <br />registered mail to the Company address specified on the reverse side, of a specified material deficiency and the Company fails to correct <br />the deficiency within 14 days of receipt of said notice. If Customer does not provide Company a written notice within 10 days thereafter <br />that it is dissatisfied with the cure, and specifying the reasons, then it is conclusively presumed that there was a satisfactory cure and no <br />right to terminate. This is Customers sole and exclusive remedy. <br />In the event of breach by Customer, Company shall be entitled to 50% of the weekly service charge, times the number of weeks <br />remaining in the term of this agreement, or the replacement value of the items in service, whichever is greater, and all accrued liabilities. <br />Without terminating Customer's responsibility under this agreement, Company shall not be required to provide service if Customer <br />becomes delinquent in payment nor shall it be in breach for failure to service by reasons of acts of God, strike, fire or other causes <br />beyond its control. <br />MISCELLANEOUS TERMS AND CONDITIONS: Any claim arising out of or related to this agreement shall be submitted to the American <br />Arbitration Association for binding arbitration in the county closest to the Company in the state of execution that has a population in <br />excess of 750,000. Should the claim be for less than $3,000.00, then Arrow may waive arbitration and proceed in Court. A judgment of <br />any court of competent jurisdiction may be rendered upon the award in the county of the proceedings, if lawful. Should the Company <br />prevail, in whole or in part, all actual attorneys' fees of the Company shalt be paid by Customer, together with costs and interest at the <br />judicial rate for written instruments from default date. <br />The garments and other items provided through this service agreement, unless otherwise specified, are not flame retardant or acid <br />resistant and are not to be worn or used in areas where there is a risk of flammability or contact with hazardous sub- stances. Customer <br />is solely responsible for determining the need for and ordering any protective garments, and indemnifies Company for all liability for injury <br />or damage related to the use of these garments or other items. <br />Customer is responsible for and indemnifies Company against any liability or injury to any person or entity due to matters arising from or <br />related to this agreement and the materials supplied (other than Company's gross negligence) including materials or substances from <br />Customers operations coming into contact with Company or its personnel which are toxic, harmful, hazardous or disease carrying and <br />agrees to take all steps necessary to avoid such contact. <br />This agreement binds the parties, their heirs, administrators, successors, assigns and purchasers of a substantial portion of the assets of <br />a party as well as applying to any new or additional locations of Customer. This agreement is a service agreement, which as an incident <br />thereof utilizes personal property. Company does not transfer to Customer the right of possession to the products in service and treats <br />the products as interchangeable. <br />This agreement shall be for a term ofdmonths from the date on the reverse side <br />~is~esa~eat. <br />There are no other understandings or agreements between the parties respecting the subject matter and the terms and conditions stated <br />above may not tie modified or waived unless in writing and signed by Company and Customer and conditioned on Customer's full <br />performance hereof. <br />"CUSTOMER" "COMPANI <br />Signature ignature <br />