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ENGINEERS <br />CONSOER TOWNSEND ENVIRODYNE ENGINEERS, INC. <br />3101 Euclid Avenue January 8, 1996 <br />Mr. Paul W. Deichmann, P.E <br />Suite 808 City Engineer <br />City of North Olmsted <br />5200 Dover Center Road <br />North Olmsted, OH 44070 <br />Cleveland, Ohio 441 15 <br />Dear Mr. Deichmann: <br />? <br />Re: Letter of Recommendation <br />I would like to highly recommend Western Reserve Engineering and Surveying <br />Phone: (Z 16) 43Z 1093 Company (WRES) to perform manhole inspections for the City of North Olmsted. <br />As part of the Northeast Ohio Regional Sewer District's Mill Creek Watershed <br />Study, WRES performed similar manhole inspections as a subconsultant of CTE. <br />WRES inspected over 850 manholes as part of our project without any accidents. <br />Fax: (216) 432 1092 Their total commitment to safety, as established by senior management, is a rare <br />find among contractors/consultants today. Each crew member and supervisor are <br />professionally trained in confined space entries to comply with current OSHA <br />regulations. <br />Western Reserve Engineering's quality of work is exemplary. Crews take great <br />pride in doing the job right the first time. Internal quality assurance/quality control <br />(QA/QC) programs reduce the need for reinspections to less than 1%. In addition, <br />WRES is always looking for the best way to help their clients. An example of this <br />is their manhole tracking system developed for the Mill Creek Project. This system <br />made it simple for accounting purposes as well as reporting their status to District <br />management. <br />In short, Western Reserve Engineering is an excellent firm. Their willingness to go <br />the extra mile for the client makes them a leader on the local engineering scene. <br />CTE will not hesitate to use WRES on future projects. <br />Thank you for this opportunity to recommend WRES to you. Please call if you have <br />any questions. <br />Very truly yours, <br />CONSOER TOWNSEND ENVIItOD E ENGINEERS, INC. <br />David M. Haywood <br />Senior Engineer <br />cc: J. Howard Flower, President, WRES <br />? <br />?