2017-20 Resolution - Laserfiche WebLink

Home Browse Search

PERFORMANCE LOG The Contractor shall maintain a log with information on safety concerns, passenger complaints, passenger behavior problems and any other activity reasonably required by Recipient. The Contractor will provide the log to the Recipient's designee upon request. REFUSAL OF SERVICE The Contractor shall have the ability to refuse service to a passenger referred by Recipient only if it is believed the passenger cannot be transported safely or the passenger is disruptive, abusive or intoxicated. All service denials shall be reported to the Recipient's designee as soon as reasonably practical. FARES A. The Contractor shall collect a fare from each customer only when it is indicated on the manifest. This fare shall be retained by the Contractor. The passenger fare shall be paid according to Recipient's fare structure, unless the Contractor is granted the written authority by the Recipient to make fare modifications. B. Drivers shall not accept tips or indicate to customers a tip is expected. SECTION S: COMPLIANCE WITH REGULATIONS The Contractor shall be in compliance with all applicable Ohio Department of Transportation Rules and Federal Transit Administration Drug Testing requirements, as well as any and all other state, local and agency, department, commission, association or other pertinent governing, accrediting, or advisory body requirements as applicable to the provision of service under this Contract. SECTION 6: SUBCONTRACTING A) Subcontracts and joint ventures are allowable, provided the Contractor assumes the following responsibilities: 1) Serves as the sole contact responsible party with the Recipient. 2) Assumes full responsibility for the performance of all its subcontractors. B) The Contractor shall provide an affidavit certifying that all subcontractors meet the requirements of the Contract. Failure of a subcontractor to comply with all requirements can be grounds for termination of the entire Contract. SECTION 7: FACILITIES Transportation Services Contract Senior Transportation Connection and the City of North Olmsted