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Plans and Associated Charges: Billing, shipping and end-user address must be <br />within an area where Verizon Wireless is licensed and provides service. Charges <br />for calls will be based on the cell sites used, which may be outside the calling plan <br />coverage area even when the subscriber is physically within the coverage area. <br />Time of the call is based on the telephone switching office that carries the call, <br />which may be different from the time of day shown on subscriber's phone. Unused <br />monthly minutes and/or Megabytes are lost. On outgoing calls, charges start when <br />subscriber presses SEND or the call connects to a network, and on incoming calls, <br />when the call connects to a network (which may be before it rings). A call may end <br />several seconds after subscriber presses END or the call disconnects. Calls made <br />on the Verizon Wireless network are only billed if they connect (which includes <br />calls answered by machines). Billing for airtime and related charges may <br />sometimes be delayed. Calls to "911" and certain other emergency services are <br />toll-free and airtime -free. Airtime may be charged when dialing tall -free numbers. <br />Anytime Minutes: Anytime Minutes apply when making or receiving calls from a <br />calling plan's rate and coverage area. Coverage information is available at <br />www.vehzonWreless.com. Airtime is rounded up to the next full minute. Allowance <br />minutes/Megabytes are not transferable except as may be available on plans with <br />sharing. In order to gain access to coverage in newly expanding markets, <br />subscribers must periodically dial *228 to update roaming information from voice <br />or Smadphone devices; from the VZAccess Manager, go into "Options" and click <br />"Activation," while in the National Enhanced Services Rate and Coverage Area <br />every three months. This may alter the rate and coverage area. Automatic <br />roaming may not be available in all areas and rates may vary. Roaming charges <br />may be delayed to a later bill. <br />Long Distance: Unlimited domestic long distance is included when calling from <br />the plan's rate and coverage area, unless otherwise specified in the plan. <br />Unlimited Messaging: Unlimited Messaging is included with select plans and is <br />available in the National Enhanced Services rate and coverage area in the United <br />States. Messaging applies when sending and receiving (i) text, picture and video <br />messages to and from Verizon Wireless and Non -Verizon Wireless customers in the <br />United States, (ii) Text, picture, and video messages sent via email, (iii) Instant <br />messages, and (iv) Text messages with customers of wireless carriers in Canada, <br />Mexico, Puerto Rico, and the U.S. Virgin Islands. Messaging is subject to Text, <br />Picture, and Video Messaging Terms and conditions. Premium messages are not <br />included. Friends & Family for Business: Calls directed to and received from an <br />account's listed Friends & Family numbers shall not use Monthly Anytime Voice <br />Minutes. For Nationwide for Business plans with 900 minutes or more or 450 <br />minute plan with the share option can add up to ten (10) Friends & Family numbers. <br />Only calls from Nationwide Coverage Area to designated domestic landline or <br />wireless numbers (excluding Directory Assistance, 900 numbers, or customer's own <br />wireless or Voicemail access numbers) may be added; all qualifying lines on an <br />account share the same Friends & Family numbers, up to account's eligibility limits; <br />My Verizon, My Business Account or Verizon Enterprise Center is required to set up <br />and manage Friends & Family numbers. <br />Mobile to Mobile Calling: Mobile to Mobile Calling minutes apply when making <br />calls directly to or receiving calls directly from another Verizon Wireless subscriber <br />while in the Nationwide Rate and Coverage area. Mobile to Mobile calls must <br />originate and terminate while both Verizon Wireless subscribers are within the <br />Mobile to Mobile Calling area. Mobile to Mobile Calling is not available (i) with <br />fixed wireless devices with usage substantially from a single cell site, (ii) for data <br />usage including Push to Talk Plus calls, Picture or Video Messaging (iii) if Call <br />Forwarding or No Answer/Busy Transfer features are activated, (iv) for calls to <br />Verizon Wireless customers using any of the International services, (v) for calls to <br />check Voice Mail, (vi) in those areas of Louisiana and Mississippi where the users <br />roaming indicator flashes, (vii) in Canada and Mexico and (viii) to users whose <br />current wireless exchange restricts the delivery of Caller ID And (viiii) for incoming <br />calls if Caller ID is not present or Caller ID Block is initiated. Mobile to Mobile <br />Calling minutes will be applied before Anytime Minutes. <br />Night and Weekend Minutes: Apply to calls made in a calling plan's rate and <br />coverage area only during the following hours: 12:00 am Saturday through 11:59 <br />pm Sunday and 9:01 pm to 5:59 am Monday through Friday. If both Night and <br />Weekend and Mobile to Mobile Calling minute allowances apply to a given call, <br />Mobile to Mobile Calling minutes will apply before Night and Weekend minutes. <br />However, if either allowance is unlimited, the unlimited allowance will always apply <br />first. <br />Nationwide for Business Share Option: The Share Option is available to <br />businesses with a minimum of five (5) Nationwide for Business lines on the same <br />account with the share option. The Monthly Anytime Minutes of all lines on an <br />account will be aggregated, and then allocated first to the line with the highest <br />anytime minute usage, and then to the line with the next highest usage. <br />Push to Talk Plus: Push to Talk Plus (PTT+) capable Equipment required. Push <br />to Talk Plus capable Equipment can only be used with a Push to Talk Plus calling <br />plan. Subscribers switching from a Push to Talk Plus Calling Plan to another <br />calling plan may not be able to use certain Push to Talk Plus capable <br />Equipment with the new plan. Push to Talk Plus calls may only be made with <br />other Verizon Wireless Push to Talk Plus subscribers. Push to Talk Plus <br />Subscribers may initiate or participate on a call, simultaneously, with as many as <br />250 total participants (total is limited to (50) if interoperating between 3G and 4G <br />participants). Administrators can be designated to manage the Push to Talk <br />contact lists via a single website interface with a single user name/password. . <br />Existing Push to Talk Subscriber Equipment may require a software upgrade to <br />use Push to Talk Plus or replacement with a Push to Talk Plus capable <br />device. Push to Talk Plus is only available within the National Enhanced Services <br />Rate and Coverage Area and WiFi access points. There will be a delay from the <br />time a Push to Talk Plus call is initialed until the Push to Talk Plus call is first <br />received by the called party. If an incoming voice call is received while on a Push <br />to Talk Plus call the voice call may be answered and the Push to Talk Plus placed <br />on hold. If an incoming Push to Talk Plus call is received while on a Push to Talk <br />Plus call the PTT call icon can be selected to connect to the Push to Talk Plus <br />call. If the incoming voice or Push to Talk Plus call is not answered a missed call <br />alert will display. Network registration information will be sent to the Equipment <br />each time it is powered on in the National Enhanced Services Rate and Coverage <br />Area, each time the Subscriber travels into the National Enhanced Services Rate <br />and Coverage Area, and every 12 hours if the Subscriber stays within the National <br />Enhanced Services Rate and Coverage Area. While the updated network <br />registration information is being sent to the Equipment, incoming voice calls will go <br />directly to voice mail. Contact list cannot be modified from certain Equipment. <br />Subscriber cannot prevent others who have the Subscriber's MTN from entering <br />the MTN into their Push to Talk contact list. Only one person can speak at a time <br />during a Push to Talk Plus call. In -Call Talker Override (Talker Priority) allows a <br />pre -determined user priority to take the floor to communicate urgent message over <br />participant. Push to Talk Plus services cannot be used for (i) access to the <br />Internet, intranets or other data networks, except as the device's native <br />applications & capabilities permit, (ii) any applications that tether Equipment to <br />laptops, personal computers or other devices for any purpose. Please visit our <br />website www.vedzonwireless.com for additional Push to Talk Plus information. <br />International Long Distance: You need International Eligibility to make <br />international calls to most countries, but you can make calls to some North <br />American destinations without it. Additional surcharges may apply when calling <br />certain countries; see verizonwireless.com/International for details. <br />Verizon Wireless International Long Distance Value Plan: International <br />Eligibility required to call most countries. Value Plan feature is not available on all <br />Plans. Rates are subject to change without notice. Standard International Long <br />Distance rates apply in addition to airtime charges per your Plan on calls made <br />from the Verizon Wireless network. Rates and service availability may vary when <br />your phone's banner displays "Extended Network." Value Plan rates apply only on <br />calls to Value Plan Countries made from your Plan's Rate and Coverage Area. If <br />a subscriber's Plan's Rate and Coverage Area includes calls to any Value Plan <br />country, those calls will be billed per the Plan. Except when roaming on another <br />carrier's network, in which case that carrier's rates, taxes and surcharges apply. <br />For Value Plan subscribers, calls made from the Verizon Wireless network to <br />countries not included in the Value Plan will be billed at standard International Long <br />Distance rates. Additional surcharges may apply when calling certain destinations, <br />see www.verizonwireless.com/intemational for details. <br />International Roaming: Some services, such as premium text messaging, <br />directory assistance, entertainment lines and third -party services, may be <br />available, and charges for these services will be billed (along with applicable toll <br />charges) in addition to roaming rates. Message -waiting -indicator service is not <br />available where Text Messaging is not available. When using International Phone, <br />or International Data services, or if you subscribe to a Nationwide Plus Canada or <br />Nationwide Plus Mexico Plan, and you're roaming near country borders, calls may <br />oe carrleu Uy a cell 5ne IOGdleu III if IltilyI IUUl lI ly euUl Itl y dI lU UIIICU dl ll ldl uuUI nl y J <br />Verizon Wireless offers this pricing utilizing the terms and conditions of the NASPO ValuePolnt (NVLPT) Contract #1907, Addenda and Attachments can be found on www.naspovaluepolm org site for <br />your consideration and review. Your Stale may also have a NVLPT Participating Addendum which may be available on your State website. Alternatively, you may contact your local Verizon Government <br />Sales representative for additional information v 050918 (23%) <br />Page 6 of 13 <br />