Plans and Associated Charges: Billing, shipping and end-user address must be
<br />within an area where Verizon Wireless is licensed and provides service. Charges
<br />for calls will be based on the cell sites used, which may be outside the calling plan
<br />coverage area even when the subscriber is physically within the coverage area.
<br />Time of the call is based on the telephone switching office that carries the call,
<br />which may be different from the time of day shown on subscriber's phone. Unused
<br />monthly minutes and/or Megabytes are lost. On outgoing calls, charges start when
<br />subscriber presses SEND or the call connects to a network, and on incoming calls,
<br />when the call connects to a network (which may be before it rings). A call may end
<br />several seconds after subscriber presses END or the call disconnects. Calls made
<br />on the Verizon Wireless network are only billed if they connect (which includes
<br />calls answered by machines). Billing for airtime and related charges may
<br />sometimes be delayed. Calls to "911" and certain other emergency services are
<br />toll-free and airtime -free. Airtime may be charged when dialing tall -free numbers.
<br />Anytime Minutes: Anytime Minutes apply when making or receiving calls from a
<br />calling plan's rate and coverage area. Coverage information is available at
<br />www.vehzonWreless.com. Airtime is rounded up to the next full minute. Allowance
<br />minutes/Megabytes are not transferable except as may be available on plans with
<br />sharing. In order to gain access to coverage in newly expanding markets,
<br />subscribers must periodically dial *228 to update roaming information from voice
<br />or Smadphone devices; from the VZAccess Manager, go into "Options" and click
<br />"Activation," while in the National Enhanced Services Rate and Coverage Area
<br />every three months. This may alter the rate and coverage area. Automatic
<br />roaming may not be available in all areas and rates may vary. Roaming charges
<br />may be delayed to a later bill.
<br />Long Distance: Unlimited domestic long distance is included when calling from
<br />the plan's rate and coverage area, unless otherwise specified in the plan.
<br />Unlimited Messaging: Unlimited Messaging is included with select plans and is
<br />available in the National Enhanced Services rate and coverage area in the United
<br />States. Messaging applies when sending and receiving (i) text, picture and video
<br />messages to and from Verizon Wireless and Non -Verizon Wireless customers in the
<br />United States, (ii) Text, picture, and video messages sent via email, (iii) Instant
<br />messages, and (iv) Text messages with customers of wireless carriers in Canada,
<br />Mexico, Puerto Rico, and the U.S. Virgin Islands. Messaging is subject to Text,
<br />Picture, and Video Messaging Terms and conditions. Premium messages are not
<br />included. Friends & Family for Business: Calls directed to and received from an
<br />account's listed Friends & Family numbers shall not use Monthly Anytime Voice
<br />Minutes. For Nationwide for Business plans with 900 minutes or more or 450
<br />minute plan with the share option can add up to ten (10) Friends & Family numbers.
<br />Only calls from Nationwide Coverage Area to designated domestic landline or
<br />wireless numbers (excluding Directory Assistance, 900 numbers, or customer's own
<br />wireless or Voicemail access numbers) may be added; all qualifying lines on an
<br />account share the same Friends & Family numbers, up to account's eligibility limits;
<br />My Verizon, My Business Account or Verizon Enterprise Center is required to set up
<br />and manage Friends & Family numbers.
<br />Mobile to Mobile Calling: Mobile to Mobile Calling minutes apply when making
<br />calls directly to or receiving calls directly from another Verizon Wireless subscriber
<br />while in the Nationwide Rate and Coverage area. Mobile to Mobile calls must
<br />originate and terminate while both Verizon Wireless subscribers are within the
<br />Mobile to Mobile Calling area. Mobile to Mobile Calling is not available (i) with
<br />fixed wireless devices with usage substantially from a single cell site, (ii) for data
<br />usage including Push to Talk Plus calls, Picture or Video Messaging (iii) if Call
<br />Forwarding or No Answer/Busy Transfer features are activated, (iv) for calls to
<br />Verizon Wireless customers using any of the International services, (v) for calls to
<br />check Voice Mail, (vi) in those areas of Louisiana and Mississippi where the users
<br />roaming indicator flashes, (vii) in Canada and Mexico and (viii) to users whose
<br />current wireless exchange restricts the delivery of Caller ID And (viiii) for incoming
<br />calls if Caller ID is not present or Caller ID Block is initiated. Mobile to Mobile
<br />Calling minutes will be applied before Anytime Minutes.
<br />Night and Weekend Minutes: Apply to calls made in a calling plan's rate and
<br />coverage area only during the following hours: 12:00 am Saturday through 11:59
<br />pm Sunday and 9:01 pm to 5:59 am Monday through Friday. If both Night and
<br />Weekend and Mobile to Mobile Calling minute allowances apply to a given call,
<br />Mobile to Mobile Calling minutes will apply before Night and Weekend minutes.
<br />However, if either allowance is unlimited, the unlimited allowance will always apply
<br />first.
<br />Nationwide for Business Share Option: The Share Option is available to
<br />businesses with a minimum of five (5) Nationwide for Business lines on the same
<br />account with the share option. The Monthly Anytime Minutes of all lines on an
<br />account will be aggregated, and then allocated first to the line with the highest
<br />anytime minute usage, and then to the line with the next highest usage.
<br />Push to Talk Plus: Push to Talk Plus (PTT+) capable Equipment required. Push
<br />to Talk Plus capable Equipment can only be used with a Push to Talk Plus calling
<br />plan. Subscribers switching from a Push to Talk Plus Calling Plan to another
<br />calling plan may not be able to use certain Push to Talk Plus capable
<br />Equipment with the new plan. Push to Talk Plus calls may only be made with
<br />other Verizon Wireless Push to Talk Plus subscribers. Push to Talk Plus
<br />Subscribers may initiate or participate on a call, simultaneously, with as many as
<br />250 total participants (total is limited to (50) if interoperating between 3G and 4G
<br />participants). Administrators can be designated to manage the Push to Talk
<br />contact lists via a single website interface with a single user name/password. .
<br />Existing Push to Talk Subscriber Equipment may require a software upgrade to
<br />use Push to Talk Plus or replacement with a Push to Talk Plus capable
<br />device. Push to Talk Plus is only available within the National Enhanced Services
<br />Rate and Coverage Area and WiFi access points. There will be a delay from the
<br />time a Push to Talk Plus call is initialed until the Push to Talk Plus call is first
<br />received by the called party. If an incoming voice call is received while on a Push
<br />to Talk Plus call the voice call may be answered and the Push to Talk Plus placed
<br />on hold. If an incoming Push to Talk Plus call is received while on a Push to Talk
<br />Plus call the PTT call icon can be selected to connect to the Push to Talk Plus
<br />call. If the incoming voice or Push to Talk Plus call is not answered a missed call
<br />alert will display. Network registration information will be sent to the Equipment
<br />each time it is powered on in the National Enhanced Services Rate and Coverage
<br />Area, each time the Subscriber travels into the National Enhanced Services Rate
<br />and Coverage Area, and every 12 hours if the Subscriber stays within the National
<br />Enhanced Services Rate and Coverage Area. While the updated network
<br />registration information is being sent to the Equipment, incoming voice calls will go
<br />directly to voice mail. Contact list cannot be modified from certain Equipment.
<br />Subscriber cannot prevent others who have the Subscriber's MTN from entering
<br />the MTN into their Push to Talk contact list. Only one person can speak at a time
<br />during a Push to Talk Plus call. In -Call Talker Override (Talker Priority) allows a
<br />pre -determined user priority to take the floor to communicate urgent message over
<br />participant. Push to Talk Plus services cannot be used for (i) access to the
<br />Internet, intranets or other data networks, except as the device's native
<br />applications & capabilities permit, (ii) any applications that tether Equipment to
<br />laptops, personal computers or other devices for any purpose. Please visit our
<br />website www.vedzonwireless.com for additional Push to Talk Plus information.
<br />International Long Distance: You need International Eligibility to make
<br />international calls to most countries, but you can make calls to some North
<br />American destinations without it. Additional surcharges may apply when calling
<br />certain countries; see verizonwireless.com/International for details.
<br />Verizon Wireless International Long Distance Value Plan: International
<br />Eligibility required to call most countries. Value Plan feature is not available on all
<br />Plans. Rates are subject to change without notice. Standard International Long
<br />Distance rates apply in addition to airtime charges per your Plan on calls made
<br />from the Verizon Wireless network. Rates and service availability may vary when
<br />your phone's banner displays "Extended Network." Value Plan rates apply only on
<br />calls to Value Plan Countries made from your Plan's Rate and Coverage Area. If
<br />a subscriber's Plan's Rate and Coverage Area includes calls to any Value Plan
<br />country, those calls will be billed per the Plan. Except when roaming on another
<br />carrier's network, in which case that carrier's rates, taxes and surcharges apply.
<br />For Value Plan subscribers, calls made from the Verizon Wireless network to
<br />countries not included in the Value Plan will be billed at standard International Long
<br />Distance rates. Additional surcharges may apply when calling certain destinations,
<br />see www.verizonwireless.com/intemational for details.
<br />International Roaming: Some services, such as premium text messaging,
<br />directory assistance, entertainment lines and third -party services, may be
<br />available, and charges for these services will be billed (along with applicable toll
<br />charges) in addition to roaming rates. Message -waiting -indicator service is not
<br />available where Text Messaging is not available. When using International Phone,
<br />or International Data services, or if you subscribe to a Nationwide Plus Canada or
<br />Nationwide Plus Mexico Plan, and you're roaming near country borders, calls may
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<br />Verizon Wireless offers this pricing utilizing the terms and conditions of the NASPO ValuePolnt (NVLPT) Contract #1907, Addenda and Attachments can be found on www.naspovaluepolm org site for
<br />your consideration and review. Your Stale may also have a NVLPT Participating Addendum which may be available on your State website. Alternatively, you may contact your local Verizon Government
<br />Sales representative for additional information v 050918 (23%)
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