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Company Summary <br />Established in 1989, BASIC has grown into one of the largest TPA's in the nation with 11 <br />regional sales and servicing centers throughout the United States BASIC provides an HR <br />ecosystem to employers and health insurance agents/brokers. Paired with our experienced staff, <br />BASIC's proprietary software and solutions allow employers to control costs, manage risks, and <br />maintain flexibility. HR solutions Should be simple, Keep it BASIC. <br />19 BASIC family of companies includes; <br />• BASIC pacific • BASIC NEO • BASIC New Eng'.and <br />BASIC's commitment to service is in the numbers. We manage our processes and quality by <br />measuring the key metrics of our operations. We have an average hold time of only 11 seconds, <br />an FSA and HRA claim accuracy rate of 99.95%, and an average claim processing time of 1 day; <br />we understand that consistency is the key to success. Our Integrated HR Solutions paired with <br />our commitment to service can come full circle for your business. <br />Our industry certified case managers take the time to thoroughly understand your unique <br />business environment. As Federal and State laws continue to evolve, it's reassuring to know an <br />expert is simply a phone call away. <br />bfl <br />S <br />I Februanj 27, 2020 <br />