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EXHIBIT A <br />SERVICE PROGRAM OVERVIEW <br />I. Introduction <br />Sedgwick is administering the self-insured workers compensation claims for Client as follows: <br />State(s) Serviced: Ohio <br />Sedgwick Servicing Office: Dublin <br />Insured Claims (if applicable): <br />A portion of Client's program is insured. Client shall provide the relevant policy information, <br />including a complete copy of all applicable policies, as soon as reasonably practical after same <br />becomes available. <br />II. Account Coordination <br />On behalf of Client, this service program will be coordinated by: <br />Lisa Kidd <br />5200 Dover Center Road <br />North Olmstead, Ohio 44070 <br />Telephone #440-716-4173 <br />On behalf of Sedgwick, this service program will be coordinated by: <br />Heidi Armstrong <br />5500 Glendon Ct. <br />Dublin, Ohio 43016 <br />Telephone 9614-325-3895 <br />Each party reserves the right to change its designated representative during the term of the <br />Agreement. <br />C/20912 12 <br />