2020-146 Resolution - Laserfiche WebLink

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SECTION 3: SCOPE OF SERVICES PROVIDED BY THE CONTRACTOR OVERVIEW Contractor shall conduct the day-to-day operation of the Recipient's Senior Transit operations. The Senior Transit service serves senior residents 60 years of age and older, ADA certified individuals, and other individuals requiring trips. Services operate Monday through Friday, 7:30AM to 4:OOPM, within the specific service areas. The service does not operate on holidays as referenced in Exhibit A. During the term of the Contract, the Contractor reserves the right to adjust service hours, routes, schedules, so as to accommodate ridership. FEES Monthly trip volume is estimated at 500 (260 individual & 240 group) one way trips. One-way trip volume estimates are presented for planning purposes only, and do not represent a volume guarantee or commitment by the Contractor and/or Recipient As compensation for the services provided by Contractor the Recipient shall pay the Contractor a fixed base rate of $9.25 one-way passenger trip for the Recipient's senior center, Lunch programs and Group Shopping activities. A group trip constitutes a minimum of four individuals going to same destination. The base rate for individual one-way trips is $23.00, however , the Recipient shall pay the Contractor a discounted fixed rate of $18.75 one-way passenger trip for all `Individual Trips' (medical. therapy and personal).; These rates are subsidized by fares collected and retained by the Contractor according to Exhibit C. The Recipient will be responsible for payment for any fare modification/reduction approved by the Recipient. Fees will increase in 2022 for individual trips to $21.00 and group trips at $9.50 A passenger must cancel transportation services without the Recipient incurring a charge by notifying the Contractor before 7:00 am the day of service. if the Contractor is notified after this time or does not receive a notice of cancellation, the Contractor may, bill the Recipient for a one way passenger trip for each no show over 15% of total no shows for that month. The Contractor will notify the Recipient of same day no shows by providing the name of client and reason, if applicable. This policy applies to individual trips only. The Recipient reserves the option, exercisable by reasonable advance written notice to Contractor, of capping the quantity of one-way trip reservations in total or by destination taken by the Contractor per month. Recipient will be electronically invoiced monthly to City of North Olmsted Attn: Finance Director 5200 Dover Center Road North Olmsted, Ohio 44070 or such other address as Recipient may specify in writing to Contractor. Transportation invoices shall be paid within fifteen (15) days from the first day following the first full calendar month of' service. Any payment more than five (5) days late shall include a late fee of $25.00. FUEL ESCALATION Transportation Services Contract Senior Transportation Connection and the City of North Olmsted