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2021-017 Resolution
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2021-017 Resolution
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3/17/2021 4:52:20 PM
Creation date
3/17/2021 4:50:12 PM
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North Olmsted Legislation
Legislation Number
2021-017
Legislation Date
3/16/2021
Year
2021
Legislation Title
Lifepak Maintenance Contract
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As of March 2020 stryker <br />LIFEPAK° 15 service <br />Stryker has been notified by our global parts providers that some components used on certain t IFEPAK 15 monitor; defibrillator models (Part <br />Numbers beginning with V1.5 2) are no longer available In the market_ Service on the LIFEPAK 15 with Part Number beginning with vl_i 5 or v15 <br />is unaffected. <br />Stryker will continue to offer service support for this subset of the LIFEPAK 15 as follows. <br />• All service parts with available inventory can be purchased by our end users <br />• Transactional service (time and material) is available for non -contract customers <br />o If a component has failed on your device, your local Sales Representative should he contacted for support <br />• Contractual service <br />o Stryker will continue to offer contractual service on a yearly basis only <br />o Preventive maintenance will continue to be done on devices lets than eight (8) years old. After this point, we will cruse to, <br />conduct preventative maintenance and shift to device inspection; <br />o If a component fails on your device, please contact your local Sales Representative for support. A pro rated credit for any po, <br />paid service, will be provided should a unit become non -servo eable due to part availability <br />It is important to note that the LIFEPAK 15 has an expected life of eight (8) years from the date of manutacture if you arcs ion( ertain of the <br />manufacture date of your products, please contact your local Sales Representative for a full fleet assessment. <br />We want to ensure the highest quality products and services for our castorners. As such, it is important to know tfrat Stryker is thr., only I DA <br />approved service provider for our products. We do not contract with third party service providers, nor will wo br pt owding them with any <br />additional parts for these repairs. As such, we cannot guarantee the safety and efficacy of any device that is repancd by a third -party seivice <br />agency. <br />
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