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2021-034 Resolution
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2021-034 Resolution
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6/18/2021 4:24:22 PM
Creation date
6/18/2021 4:23:34 PM
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North Olmsted Legislation
Legislation Number
2021-034
Legislation Date
6/15/2021
Year
2021
Legislation Title
MUNIS SaaS Contract
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Exhibit B <br />•••••• <br />ty1'e,r,, <br />.,.. <br />Exhibit B <br />Invoicing and Payment Policy <br />We will provide you with the software and services set forth in the Investment Summary of the <br />Agreement. Capitalized terms not otherwise defined will have the meaning assigned to such terms in <br />the Agreement. <br />Invoicing: We will invoice you for the applicable software and services in the Investment Summary as <br />set forth below. Your rights to dispute any invoice are set forth in the Agreement. <br />1. SaaS Fees. SaaS Fees are invoiced on an annual basis, beginning on the commencement of the <br />initial term as set forth in Section F (1) of this Agreement. Your annual SaaS fees for the initial <br />term are set forth in the Investment Summary. Upon expiration of the initial term, your annual <br />SaaS fees will be at our then -current rates. <br />2. Other Tyler Software and Services. <br />2.1 VPN Device: The fee for the VPN device will be invoiced upon installation of the VPN. <br />2.2 Implementation and Other Professional Services (including training): Implementation and <br />other professional services (including training) are billed and invoiced as delivered, at the <br />rates set forth in the Investment Summary. <br />2.3 Consulting Services: If you have purchased any Business Process Consulting services, if they <br />have been quoted as fixed -fee services, they will be invoiced 50% upon your acceptance of <br />the Best Practice Recommendations, by module, and 50% upon your acceptance of custom <br />desktop procedures, by module. If you have purchased any Business Process Consulting <br />services and they are quoted as an estimate, then we will bill you the actual services <br />delivered on a time and materials basis. <br />2.4 Conversions: Fixed -fee conversions are invoiced 50% upon initial delivery of the converted <br />Data, by conversion option, and 50% upon Client acceptance to load the converted Data into <br />Live/Production environment, by conversion option. Where conversions are quoted as <br />estimated, we will bill you the actual services delivered on a time and materials basis. <br />2.5 Requested Modifications to the Tyler Software: Requested modifications to the Tyler <br />Software are invoiced 50% upon delivery of specifications and 50% upon delivery of the <br />applicable modification. You must report any failure of the modification to conform to the <br />specifications within thirty (30) days of delivery; otherwise, the modification will be deemed <br />to be in compliance with the specifications after the 30 -day window has passed. You may <br />still report Defects to us as set forth in this Agreement. <br />••:;:•. tyler <br />
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