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2021-034 Resolution
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2021-034 Resolution
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6/18/2021 4:24:22 PM
Creation date
6/18/2021 4:23:34 PM
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North Olmsted Legislation
Legislation Number
2021-034
Legislation Date
6/15/2021
Year
2021
Legislation Title
MUNIS SaaS Contract
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3.1 We are authorized by each Developer to grant access to the Third Party Software. <br />3.2 The Third Party Hardware will be new and unused, and upon payment in full, you will receive <br />free and clear title to the Third Party Hardware. <br />3.3 You acknowledge that we are not the manufacturer of the Third Party Products. We do not <br />warrant or guarantee the performance of the Third Party Products. However, we grant and pass <br />through to you any warranty that we may receive from the Developer or supplier of the Third <br />Party Products. <br />4. Third Party Services. If you have purchased Third Party Services, those services will be provided <br />independent of Tyler by such third -party at the rates set forth in the Investment Summary and in <br />accordance with our Invoicing and Payment Policy. <br />SECTION E - INVOICING AND PAYMENT; INVOICE DISPUTES <br />1. Invoicing and Payment. We will invoice you the SaaS Fees and fees for other professional services in <br />the Investment Summary per our Invoicing and Payment Policy, subject to Section E(2). <br />Invoice Disputes. If you believe any delivered software or service does not conform to the <br />warranties in this Agreement, you will provide us with written notice within thirty (30) days of your <br />receipt of the applicable invoice. The written notice must contain reasonable detail of the issues <br />you contend are in dispute so that we can confirm the issue and respond to your notice with either a <br />justification of the invoice, an adjustment to the invoice, or a proposal addressing the issues <br />presented in your notice. We will work with you as may be necessary to develop an action plan that <br />outlines reasonable steps to be taken by each of us to resolve any issues presented in your notice. <br />You may withhold payment of the amount(s) actually in dispute, and only those amounts, until we <br />complete the action items outlined in the plan. If we are unable to complete the action items <br />outlined in the action plan because of your failure to complete the items agreed to be done by you, <br />then you will remit full payment of the invoice. We reserve the right to suspend delivery of all SaaS <br />Services, including maintenance and support services, if you fail to pay an invoice not disputed as <br />described above within fifteen (15) days of notice of our intent to do so. <br />SECTION F — TERM AND TERMINATION <br />Term. The initial term of this Agreement is three (3) years from the first day of the first month <br />following the Effective Date, unless earlier terminated as set forth below. Upon expiration of the <br />initial term, this Agreement will renew automatically for additional one (1) year renewal terms at <br />our then -current SaaS Fees unless terminated in writing by either party at least sixty (60) days prior <br />to the end of the then -current renewal term. Your right to access or use the Tyler Software and the <br />SaaS Services will terminate at the end of this Agreement. <br />2. Termination. This Agreement may be terminated as set forth below. In the event of termination, <br />you will pay us for all undisputed fees and expenses related to the software, products, and/or <br />services you have received, or we have incurred or delivered, prior to the effective date of <br />termination. Disputed fees and expenses in all terminations other than your termination for cause <br />must have been submitted as invoice disputes in accordance with Section E(2). <br />••:;:•. tyler <br />
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