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%CLS summihieu Drire Uty Or'seven Hills vl <br />Hllll <br />5,,., Hilts, 00 11 t131 Police Departnteiat <br />June 20, 2022 <br />Bay Village Police and Fite Departments <br />Fairview Park police and Fire Departments <br />North Olmsted Police and Fire Departments <br />Rocky River Police and Fire Departments <br />Westlake Police and Fire Oepartmems <br />To Westshore Agencies <br />It is my pleasure to write a recommendation letter For the Chagrin Valley Dispatch Center <br />(CVD), [n March of 2019, the Seven Hills Police and Fire Deparnnenls switched to <br />CVD for its emergency dispatching services. [he uniformity in their procedures and the <br />incorporation of modern technology has resulted in improved services for our residents. <br />Director IhCicco has a broad understanding of police, fire, and dispatching services and <br />that knowledge makes him uniquehy qualified to supervise a dispatch center. fie makes <br />himself available 24/7 to answer any question and is proactive in implementing new <br />procedures. <br />I cannot emphasize enough the impoitauce of interoperability with area depailments. <br />this allows us to monitor and respond to emergencies safely and efficiently. For <br />example, dieing critical incidents, his staff works together coordinating various <br />departments responses culminating in a seemingly flawless operation. Furthermore. <br />Director DiCieeo's tireless efforts In continue to bring aboard more agencies allows us to <br />be cost effective and continue towards the goal of regionalization. <br />Choosing CVD for your dispatching needs is a win-win for all of your Ileparlments and <br />the Departments that already utilize CVD_ <br />Sincerely, <br />Michael Salloum <br />Jamie Meklcmburg <br />Chief of Police <br />Chief of Fire <br />Seven [fills police Itepartment <br />Seven [falls Fire Department <br />(216)-524-2360 <br />(216)524-7321 <br />