2023-130 Resolution - Laserfiche WebLink

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(c) Suspension. Notwithstanding anything to the contrary in this Agreement, Company may temporarily suspend Customer's access to any portion or all of the SaaS Services if. (i) Company reasonably determines that (A) there is a threat or attack on any of the Company IP; (B) Customer's use of the Company IP disrupts or poses a security risk to the Company IP or to any other customer or vendor of Company; (C) Customer is using the Company IP for fraudulent or illegal activities; (D) subject to applicable law, Customer has ceased to continue its business in the ordinary course, made an assignment for the benefit of creditors or similar disposition of its assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution, or similar proceeding; or (E) Company's provision of the SaaS Services to Customer is prohibited by applicable law; or (ii) any vendor of Company has suspended or terminated Company's access to or use of any third -party services or products required to enable Customer to access the Services (any such suspension described in subclause (i) or (ii), a "Service Suspension"). Company shall use commercially reasonable efforts to provide written notice of any Service Suspension to Customer and to provide updates regarding resumption of access to the Services following any Service Suspension. Company shall use commercially reasonable efforts to resume providing access to the SmS Services as soon as reasonably possible after the event giving rise to the Service Suspension is cured. Company will have no liability for any damage, liabilities, losses (including any loss of data or profits), or any other consequences that Customer may incur as a result of a Service Suspension. 4. Free Version and Trial Version. (a) Free Version. Customer may have received access to a "free" version of the Software and/or SaaS System. This paragraph applies to Customer's access to and use of the free version of the Software and/or SaaS System. Customer may access and use, under the terms of this Agreement, any version of the Software or the SaaS System that Company expressly designates in writing as being a free version without payment of any fees to Company. Company may revoke access to a free version of the Software and/or the SaaS System at any time and without notice. Company may change what is available in connection with a free version of the Software and/or the SaaS System at any time and without notice. (b) Trial Version. Customer may have received access to a `trial" version of the Software and/or the SaaS System. If so, this paragraph also applies to Customer's access to and use of the trial version of the Software and/or the SaaS System. Any version of the Software and/or the SaaS System that Company expressly designates in writing as being a trial version may be accessed and used by Customer under this Agreement only for the trial period specified. (c) ANY FREE VERSION OR TRIAL VERSION OF THE SOFTWARE OR THE SAAS SYSTEM IS NOT ELIGIBLE FOR ANY SUPPORT SERVICES FROM COMPANY AND IS PROVIDED TO CUSTOMER STRICTLY ON AN "AS IS" BASIS WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR GUARANTEES WHATSOEVER AND SUBJECT TO ALL THE DISCLAIMERS PROVIDED FOR IN THIS AGREEMENT.