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4-." 7.03. Group/Policy Grievances. A policy grievance is defined to mean a grievance in which a controversy has been raised, the nature of which, if not resolved will affect the entire bargaining unit or members within the bargaining unit who have a commonality of interest in the outcome of the grievance. Such policy grievance shall be filed within the time constraints established in Section 2, Step 1, of this Article, and shall be heard on a Step 3 level of the grievance procedure. Z04. Grievance Contents/Forms. bobs All grievances shall be written and filed on an Official Grievance Form. The Official Grievance Form shall be provided to the employees by the Union and shall contain the following information at the time the grievance is filed in substantial compliance there with: • The date the grievance occurred; • The time the grievance occurred; • Provide a detailed description of the incident giving rise to the grievance; • Cite specific Articles and Sections of the Agreement involved and their direct relationship to the incident; • Relief Requested; • Name and signature of the employee and the date signed by the employee; • Name and signature of the Steward and the date signed by the Steward; 7.05 Time Limits/Calculations. No grievance will be processed unless it is filed within the time limit established for filing grievances. If a grievance is not appealed by the Union to the next higher step within the time limits established in the grievance procedure, the grievance will be deemed to be settled on the basis of the Employer's last answer. If the Employer fails to answer a grievance within the time limits, the grievance will wwemMieeilly be considered to have been rejected by default and may appealed to the next step in the grievance procedure in accordance with the applicable time limitations. 496 The time limits set forth in the grievance procedure shall, unless extended by mutual written agreement of the Employer and the Union, be binding on both parties. Working days' as used in the grievance procedure shall not include Saturdays, Sundays or holidays. 494 In determining the time periods provided for under the grievance procedure, the initial day of the operative event shall be excluded and the required number of days shall then be computed successively, excluding Saturdays, Sundays, and holidays. 7.06. Procedure/Steps. When a grievance arises, the following procedure shall be observed: Sten 1: An employee who has a grievance shall reduce it to writing and the grievance shall be presented to the immediate supervisor by his/her steward, in the presence of the employee, within seven (7) working days after the employee learned or should have learned of the event upon which the grievance is based. The supervisor shall meet with the employee or the employee and his/her steward within seven (7) working days. The supervisor shall give an answer in writing to the participants involved in the initial meeting within seven (7) working days following the date of the grievance discussion. The affected employee shall be required to attend the aforementioned meeting. Step 2. Department Director/Desienee: If the employee's grievance is not satisfactorily settled at Step 1, the grievance shall be submitted to the Department Director within seven (7) working days after the Step I answer. The Director and/or his/her designee representative or representatives 4863-1214-9630. v. 2