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NORTHEAST OHIO ADVANCED ENERGY DISTRICT ADVANCED ENERGY SPECIAL <br />IMPROVEMENT DISTRICT <br />(ADVANCED ENERGY DISTRICT) <br />COMMERCIAL4NDUSTRIAL SERVICES PLAN <br />The Northeast Ohio Advanced Energy District Advanced Energy Special Improvement District <br />("Advanced Energy District") intends to deliver services pursuant to this Commercial -Industrial <br />Services Plan (the "Services Plan"), in such manner as will be determined from time to time by the <br />District's board of directors (the "Board"). This Services Plan is designed to provide ongoing <br />services to the properties in the Advanced Energy District during the years 2010 to 2035. This <br />Services Plan may be amended by the Board. The Services Plan includes all terms and provisions <br />of the Advanced Energy District Documents, which are incorporated herein by reference as if fully <br />written herein. The services to be provided are as follows: <br />MARKETING AND PROMOTION SERVICES <br />Services to market Commercial -Industrial Program and promote the image of the region through <br />the following examples: <br />Development of Literature and Brochures <br />Sponsored Media campaigns <br />Public Relations <br />Data collection and information management <br />Cooperative programs with members <br />Electronic and printed marketing materials <br />Special Events <br />PROGRAM DESIGN SERVICES <br />Comprehensive design services to establish and maintain the strongest possible legal and <br />programmatic framework for the Commercial -Industrial PACE program. <br />PROGRAM ADIbIINISTRATION SERVICES <br />Provide community education, application acceptance, and real-time program tracking. <br />Administrative services include: <br />Education & Marketing <br />Application Processing <br />Property Underwriting <br />Project Verification <br />Quality Assurance <br />Customer Service <br />Origination and Closing Process <br />SPECIAL ASSESSMENT ADMINISTRATION SERVICES <br />