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Exhibit A <br />Operating Protocol & Defined Service Arca <br />Organization: North Olmsted <br />Provider: North Olmsted <br />Office Address: North Olmsted Citv Hall <br />5200 Dover Center Rd. <br />North Olmsted, OH. 44070 <br />Main Contact: N. Olmsted Sr Ctr <br />Social Worker: Mike Kovack <br />Administrator: Tiflanv Hort <br />Activities Coordinator: Beth <br />STC Office flours: Mon -Fri 7am-5pm <br />Van/Apps days and hours: Mon -Fri 8am-4pm <br />hundcr: North Olmsted <br />Phone: (440) 777-8100 <br />Phone! (440) 716-4264 <br />Phone: (440) 716-5444 <br />Phone: (440) 716-5334 <br />Cancellation procedure STC Palley (before 7am day of trip) <br />Registration procedure: STC Procedures <br />Individual bookings: Y1_ Subscriptions allowed: YES <br />Fares: 52.00 cash each wuv N. Olmsted Sr Cit., Rec Center, or Springvale <br />$4.00 rash each Way Community <br />S7.00 cash each way Outside Community <br />$6.00 cash each way Dialysis trips* <br />* Dialysis STC will nm tin ue to prnride rides, hmwever the rider should apply to RTA for continued ongoing <br />service after their First STC trip. The response from RTA is usually between 6-8 wks. If client is denied by <br />R'EA then add 35.00 each wav to the $6.00 fare. <br /># Of trips allowed: unlimited <br />Personal trips allowed <br />Service area: Community, Outside Communities (within reason) and Partner community <br />(Middleburg His). <br />Exceptions to service area: Will travel to Fairview Park, Middleburg His, Rocky River & Westlake. <br />- will travel to Berea, Lakewood, Parma, & Strongsville. <br />No trips for: Adult Day Care, Education or Employment. <br />STC and North Olmsted contract 2024 <br />