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utilizing only I of 16 ports in the network connection, which means more wireless capability can be added. Councilmembers asked whether the cloud service is a capital or service cost. It was revealed that it involves both kinds of cost, as there is a cost to migrating the city's data to the cloud and a separate subscription cost to Microsoft. The cloud enables the IT Department to focus on more value-added things like creating useful apps on city servers. Building & Housing Department Building Commissioner Joe Meyers &Assistant Building Commissioner Chris Parmelee Assistant Building Commissioner Chris Parmelee provided an overview of the property maintenance numbers. Complaints are down 32%, which the department largely attributed to staff in complaint taking positions being out for extended periods of time. It took 2 and a half months to fill that spot. The department logged 229 inspections on account of the housing survey. The department has not been fullt staffed, which has caused a 3% drop in commercial inspections. 2,235 residential permits were pulled despite staffing being down an inspector. Lakewood has seen $64 million dollars in construction this year, which is a 45%increase compared to last year. 226 commercial plan reviews were done outside of the office, which is up 33%. 813 residential plan reviews were completed this year, a figure that was up 11%. Building Commissioner Meyers highlighted some of the larger projects this year such as the wastewater treatment plant projects, Muse at Rockport, the opening of two marijuana dispensaries, and the establishment of Raising Cane's. The department continued to see an economic uptick in residential property values based on property maintenance surveys. The department onboarded a new plumbing inspector, who was attracted to the position because of Lakewood's growth. He noted how Council worked with Building and Housing this past year to revamp the certificate of occupancy ordinance and how his department has implemented CitizenServe, a customer information system. Through 2020 and beyond, Commissioner Meyers would like to develop his staff and get them the continuing education opportunities that they need in order to be promoted from within the city. He added that they will be rolling out the food truck licensing by January Ist. Chairman O'Malley noted he recently received a tour of Summer House in the Carlyle building and that the owner complemented the Building Department. Councilmembers expressed the need for continued attention to detail and asked questions regarding the completion dates for various projects and programs. Building department staff were unaware of a construction completion date for the Muse at Rockport. They will begin planning for a commercial inspection pilot program by the first of the year and would like to start the program in the spring, however the licensing module for food trucks still needs work and is taking up a majority of their time. Expanded commercial inspections will be completed by an internal candidate, who will supplement his/her current work with these new responsibilities. Discussion ensued between Council and the administration regarding the difficulty of finding qualified Building and Housing staff to fill vacant positions. Mr. Parmelee noted that despite the shortage, his staff is still guaranteeing a 24-hour inspection window for residential permits. The close rate for residential permits remains high. Councilmembers analyzed the increase in license and permit fees collected and anticipated that the SCMR fund may see a bump in revenue. ORDINANCE 45-19-AN ORDINANCE amending Section 129.54, Operational Cash Funds, of the Codified Ordinances of the City of Lakewood to comply with previous changes to the chapter. (1st read & referred to Finance 11/18/19) 4