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SUBSCRIBER SERVICE AGREEMENT 7his Service Agreement ("Agreement"), effective April 1, 2010, for cornputer network communication services ls en#ered into by and between Mayfield Village, Ohio and QUALITY ELECTRODYNAMICS, LLC ("Subscriber")." For good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, Mayfield Village and Subscriber agree as fallows: 1. Definitions. As used in this Agreernent, the foliowing capitalized terrtzs have the meanings given to them below: 1.1. "Acceptable Use Policmeans the policies of each Internet pruvider for the use of the internet and other connected networks. Mayfield Village witl post these policies at http://www.OneCommunity.org, and may update these from tirr?e to time. Sttbscriber will ensure that Subscriber's use of each connected network adheres to the Acceptable Use Policy for that network. 2.2. "Addendum or Addenda" means any and ail addenda executed by both parties attached to, and made a part of, this Agreement which sets out terms and conditions pursuant to which Services will be purchased by Subscriber from Mayfteld Village. 1.3. "Demarcation Point" means the connection polnt on the Subscriber's prernises where the Subscriber's network is connected to the Mayfield Village Network. 1.4. "Effective Date" means the date upon which services are initiated. I.S. "Ectuinment" means the Mayfield Village or OneCommunity equipment installed on the Subscriber's site as updated from tirrie to time which is required for an operational connection to the Mayfietd Village Network. 1.6. "Flscal Year" tneans a one-year period of time beginning on the start of January is` and extending #hrough the end of that same calendar year until December 315e 1.7. "Force Majeure" means a condition beyond the reasonable control of a party that delays or prevents performance of the Agreement. Farce Majeure inclucles, without limitation: fire, flood, lightening, explosion, war, act of terrorism, strike, rlots, embargo, labor dispute, government requirement, civil or military authority, act of God or nature, acts or failure to act of any governmental authority. 2.8. "Network Outage" means an unplanned periad of time during which (i) Subscriber is unable to connect to all other destinations from Subscriber's location at the guaranteed minimum bandwidth as deftned in Addendum B, due to a probtem or faiture of the Mayfield Village or OneCommunity Network, and (ii) Subscriber's sustained packet loss on the MayFleid Village or OneCommunity Network is greater than seven percent (7%). 1.9. "Mavfield Village or OneCommunitv iVetwork" means all equipment and connections controlled and operated by Mayffel8 Village or OneComrnunity. The Mayfield Village or OneCommunity Network inciudes the OneCommunity- supplied optronics and electronics to the Subscriber and the Subscriber connection between the Subscriber site and the Mayfield VIAage or oneCommunity Network up to the refevant Demarcation Point or to any OneCommunity equiprnent that may be beyond the Demarcation Point. Thls Network has been established by agreement between Mayfield Village and OneCommnnity. The actual services to be prov(ded under thts Agreement are provided to Mayfieid Village pursuant to a separate Master Services Agreement it entered into with OneCommunity on October 15, 2009 and a separate but mirror Subscriber Service Agreement Mayfieid Village entered into with OneCommunity on that same date. 1.10, "Service Threatenins Disruation" means loss of redundancy or any degradation o€ service on the Mayfield Village or OneCommunity Network or any OneCommunity equipment that (a) is caused in whole or In part by Sabscriber or by the interconnection of Substriber's network or equipment with any OneCommunity equipment or the OneCommunity Network, and (b) in the sole discretion of OneComrnuntty poses an Immediate threat to the continued operatian of any affected OneCommunity equipment or any other component part of the MayfieEd Village or OneCoEnmunity Network. Page 1 of 9 Revision 541422.2