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~~ MOTOROLA <br />Essential Plus Services <br />Advanced Exchange or Loaner Decision Process: <br />r---_-- ~ __. ___ ~____ <br />ProductJFRU Failure?.Call <br />SSC $00 2217144 option 2 y <br />9o'you want your origina , (~f O <br />equipment repaired and <br />returned to you? - <br />~_ (LOANER) <br />Yes <br />- Customer request a Loaner <br />FRU. The55Cwill provide 2 <br />RMA numbers and will ship a ' <br />IoanerFRU. <br />Motorola will repair FRU and <br />` "Customer td"ship the;FRU'tfiat `i ship to customer designated <br />requires repair to the addressy location <br />,provided by SSC rep. Customer '; " " <br />responsible for shipping charges ~. <br />toMototola a <br /> <br /> <br /> <br /> <br />" Customerw~ll remove the - <br /> loaner FRU from the system <br /> and replace with their original <br /> (repaired) FRU. <br />Error! Unknown document Motorola Confidential Proprietary ©Motorola 2017 <br />property name. 42-56 <br />