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Minutes of the Regular Meeting of Council <br />Monday, December 19, 2016 <br />Page 20 <br />The beauty of the system is you guys have 100% control over where the calls get routed. If <br />I live on` Hanover Woods .and I ain having a .heart attack, I tap "Get Help", my call is not <br />going_to the .County and it is not reporting me as a quarter of a mile off so public safety is <br />looking all over the place. It will actually show where my house is. One of the things we <br />will do in conjunction with the Mayor's office and public safety is we will get involved at <br />no, additional cost and market it to all of the: residents. My experience is once businesses <br />'and residents understand what this does for them, and it is free to them, the response has <br />been phenomenal which is what we want to do. <br />Council President Saponaro asked, do you go to the app store and then .you download it? <br />Mr. Salashour replied, it is a free application. In conjunction with the Mayor's office and <br />public safety folks, we will come up with a name distinctive to Mayfield Village. That is <br />what we will start advertising. I love the signage we have now.. That .could be a point of <br />saying we have the next generation -911 and it is free. There are six fields. they fill out and <br />they are done. It literally takes out all of the negative that exist in 911 which are <br />substantial. That is why the Federal Government called us in. <br />Mr. Williams asked, you said you have 1,000,000 users now? <br />1VIr. Salashour replied, yes. <br />Mr. Williams asked, 1,000,000 users that have downloaded the app? <br />Mr. Salashour replied, well over 1,000,000. We started in colleges and universities. Case <br />Western Reserve University tried to develop their own. They gave up. They came to us 3 <br />years ago. They have been a client for 3 years. They just extended it. University <br />Hospitals state-wide decided to go to it. We have Cleveland State University, Malone <br />College, Vanderbilt University, Vanderbilt Hospital, Louisiana State University, their <br />hospital system. <br />911 has major issues. As a matter of fact, last week, there was an article about Gates <br />Mills, where somebody used the cellphone to call 911 and it showed them in a totally <br />different location. With this, that is eliminated 99% of the time. <br />Mr. Williams asked, so that is the marketing you are talking about? To let people know to <br />download it? <br />Mr. Salashour replied, yes. And it's benefits. It's totally free to the residents and <br />businesses. I get my haircut down the street here. If they have an emergency, once they <br />register which takes 3 taps to be registered, if anything happens, when they tap "Get Help", <br />within 3 seconds, police, fire, ems and dispatch will know the name of the business, their <br />exact address, so they can respond to it. <br />Council President Saponaro asked, any other questions? <br />1 <br /> <br />