12/19/2016 Meeting Minutes - Laserfiche WebLink

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Minutes of the Regular Meeting of Council Monday, December 19, 2016 Page 19 Mr. Salashour replied, absolutely. This is more than just a mass notification system. What we have is a real life-saving system. What the general public does not know is last year because the 911 system was not designed for cellular use, almost 10,000 people died in the United States that called 911 using cellular phones. It is a major problem. What we have been able to do is create a system where the reporting of location to public safety services, the accuracy goes up by as much as 90%. We already have over 70 agencies nationally using it. Last Thursday, I carne back, it was my second invitation from Homeland Security and NIST, which is National. Institute of Standards and Technology. They are the authority within the Federal Government to make recommendations. They are going to do be doing a paper on our system. We have upwards of 1,000,000 people using our system now. I did a presentation to the Mayor and the Chief and they could see how it .could substantially improve the location reporting, the reporting of issues directly to public safety over to the 911 system. .It's a substantial improvement. As a matter of fact, federally, issues we resolve today are mandated to be resolved by 2025. We have documented cases where this has saved people's lives. I have been a resident here for many many years. I work with over 800 police and fire agencies. We have amazing safety forces here. I am very very proud, I truly arn, to be working with the public safety folks with you guys. We will be able to provide the service that 99.9% of communities nationally would like to offer but they don't have the technology to be able to offer. Even for folks like Progressive, working with them is something that public safety and the Mayor's office and us will have to work with them. We will have the ability if someone at Progressive has an emergency need and they are on the 5th floor and they tap an icon to get help, public safety will know the call came from the exact location, the floor and what room they are close to. Council President Saponaro asked, does anyone have any questions? Mr. Marrie commented, one of the really strong points of this is that the call from the app or the cellphone goes directly to our police dispatcher here in Mayfield Village. It does not go out to the general and then be passed on to us. Mr. Salashour replied, exactly. Which is huge. We have had many many cases where somebody from here dialed 911. The call goes to the center downtown, they ask a bunch of questions, they put you on hold, and then they decide to transfer you here to the Mayfield Village dispatch center. Because they did not have the information, Mayfield Village dispatchers then will have to ascertain the same amount of information before safety forces could be sent. With this system, within 3 seconds, if they are -within Mayfield Village boundaries, where the public safety can control the boundaries, the call will come directly to the dispatch center. Even if the caller is in the park, for example, that could be set up.