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Minutes of the Regular Meeting of Council Monday, May 15, 2017 Page 2 and will meet four or five times. We will have at least 3 public meetings near the beginning, near the middle and near the end with an opportunity for us to coine out and present what we are working on with the public. None of that will happen without a whole lot of involvement froin the public. The planning process will get started here very soon but one other feature we would like to talk about is a cominunity survey. We were asked by the Village to provide a proposal and we did to prepare and complete a cominunity survey for the Village. Very briefly, I hope you have had a chance to see that proposal, but it's just one way for us, a lot of people don't come out to public meetings. They are not sure what they are about. Either that, or they feel like they are not going to be listened to. This is one way that we can get everyone in the Village a chance to give us some feedback. We go through several different steps to do that. We take time to decide what the survey looks like. We go out and conduct the survey. It's a mailed survey. We tabulate all the results. We come up with some really neat graphics and charts to show what the results are. We take those findings which will help in what we are going to do with the Master Plan. It will give us a good base upon which to build some of the recommendations and features of your Master Plan. We have done community surveys in several communities lately - Bay Village, Rocky River, Beachwood, Orange, Euclid. About half the time we work on Master Plan updates, we do a community survey as well. Not every time, but about half the time. This is a sample page of what the survey will look like. Typically they are about 16 pages long. That may sound like a lot but as you can see this page only has 2 questions on it, multiple choice. Usually we set it up that way. We work with Village staff to come up with what those questions will be. We will give some recommendations based on what we know about the Village and what we think some issues are. It will be a collaborative effort to coine up with what those questions are. This gives you a little sainple. We will hopefully include a letter from the Mayor. It's helpful because it lets people know how serious it is and it is a legitimate survey and it is not just somebody doing marketing. We will use the Village letterhead. Hopefully the Mayor can write a letter and she can sign that and it will go iri with the survey itself. We send along a self-addressed stamped envelope so people are encouraged to mail it back. We are hoping for a really high turnout so we get some good valid results. A lot of people ask us about on-line surveys, is that cheaper? Is that a way to go? It is, but it does not give us that statistically valid survey and it doesn't give us that household to household contact that mail does. For a Village the size of almost 1500 homes, we can do that survey for the proposal we put together. About halfway through the time people have to return it, we usually do it for 5-6 weeks. We want people to do it and try to get it back to us, not have it sit on the cabinet somewhere. We send out a reminder card that says if you mailed it in thank you, if you haven't please remember to get it to us. This is helpful to us for feedback.